2-Way Radio System Feature Issue identified, 01 May 2017 4:11pm EDT Mobile Services


Notification history

01 May 2017 4:11pm EDT
Motorola Radio users are no longer able to send or receive phone calls via their radios. At this time it is expected that the voice call feature will not be able to be restored on the existing system. The two-way radio service and dispatch functions are NOT impacted by this issue. IPF Telecommunication Systems will advise if a solution for voice calls via the radio system becomes available.
10 Apr 2017 2:56pm EDT
Motorola Radio users are not able to send or receive phone calls via their radios and it appears that the feature may not be able to be restored. The two-way radio service and dispatch functions are NOT impacted by this issue. IPF Telecom Systems staff and the vendor are continuing to investigate options for resolution. The next update will be posted on 4/24/17.
14 Mar 2017 8:38am EDT
Motorola Radio users are still not able to send or receive phone calls. The two-way radio service and dispatch functions are NOT impacted by this issue. IPF Telecom Systems staff are continuing to work with the vendor to attempt to restore the feature. The next update will be posted on 3/28/17.
01 Mar 2017 9:22am EST
Motorola Radio users are still not able to send or receive phone calls. The two-way radio service and dispatch functions are NOT impacted by this issue. IPF Telecom Systems staff are continuing to work with the vendor to resolve the issue. The next update will be posted on 3/14/17.
08 Feb 2017 4:26pm EST
Motorola Radio users are still not able to send or receive phone calls. The two-way radio service and dispatch functions are NOT impacted by this issue. Motorola Support services and IPF Telecom Systems staff are continuing to systematically troubleshoot the problem. At this time, it is unclear when the service will be restored. Future updates will be posted as information becomes available.
17 Jan 2017 8:00am EST
At this time Motorola Radio users will not be able to Send or Receive phone calls. The two-way radio service and dispatch functions will NOT be impacted by this issue. A Motorola Authorized vendor has been contacted for support services. At this time it is unclear when the service will be restored. Future updates will be posted as information becomes available.