Last updated 11/4/2009 9:40:11 AM

Service:	MAIL.MSU.EDU	Event Type:	Service Alert
Responsible Service Group:	ATS	Status:	Closed
Description:	Customers are reporting MAIL.MSU.EDU problems.
Approximate Start Time:	11/4/2009 8:40:15 AM	Approximate End Time:	11/4/2009 9:15:00 AM
Resolution:	The web mail application (mail.msu.edu) is fully functional as of 9:15 AM on Wednesday, November 4, 2009. Service sponsors had to perform an emergency maintenance on the web mail database in order to restore service. No data should have been lost as a result of this issue.
Detailed History:	Available here	Related Problem Case:	71236
For Additional Assistance:	Contact the ATS Help Desk at (517) 432-6200.

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