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View Alert # 9117

Last updated: 11/14/2012 8:02 AM
Service:
ITSERVICEDESK, CA
Event Type:
Scheduled Maintenance

Responsible Service Group:
ITS-TNS
Status:
Closed

Description:
Service Available During Maintenance

Approximate Start:
11/09/2012 8:00 AM
Approximate End:
11/13/2012 5:00 PM

Actual End:
11/14/2012 8:02 AM

Resolution:
This maintenance completed unsuccessfully.
Contact forms that feed into CA are not processing properly.
A separate Service Alert has been created to handle this issue.

To reflect the merged IT Services organization, the IT ServiceDesk(CA) ticketing areas and groups will be updated to ITS. Beginning on Friday, November 9, the AIS name within CA will be changed to ITS. Beginning Monday, November 12, the ATS name within CA will be changed to ITS. All changes will be completed by Tuesday, November 13.

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For Additional Assistance: Contact IT Services at (517) 432-6200.





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