View Alert # 9136
Last updated: 11/14/2012 11:50 AM
Service:
BLUEBOX, IT SERVICEDESK, CA
Event Type:
Service Alert
Responsible Service Group:
ATS
Status:
Closed
Description:
Customers are reporting BLUEBOX, IT SERVICEDESK, CA problems
Approximate Start:
11/14/2012 8:02 AM
Approximate End:
11/14/2012 11:35 AM
Resolution:
Bluebox rolled back to previous version. All functions restored.
Bluebox service, contact forms and email that feeds into CA are not processing properly. Service sponsors are investigating.
Bluebox service, contact forms and email that feeds into CA are not processing properly. Service sponsors are investigating.
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