This is the Service Status site for Michigan State University. If you have any questions or need additional assistance, contact the MSU IT Service Desk at 517-432-6200 or ithelp@msu.edu.

Services

37 up
1 issue
1 down
Groups Services status
Group Administrative.
Service Management Tools status is up.
Alumni and Advancement status is up.
Application Services status is up.
Auxiliary Systems status is down with ongoing incident.
Business Intelligence & Analytics status is degraded-performance with ongoing incident.
eCommerce Solutions status is up.
Faculty Information Management status is up.
Finance status is up.
Human Resources & Payroll status is up.
Research Systems status is up.
Student Systems status is up.
Group Collaboration Tools & Communication.
Collaboration Tools status is up.
Document Imaging status is up.
Email status is up.
Mobile Services status is up.
Telephony status is up.
Television status is up.
Website status is up.
Group Data Services.
Enterprise Data Warehouse status is up.
Group Health Information Technology.
Clinical Systems status is up.
Electronic Medical Records (EMR) status is up.
Radiology Services status is up.
Group Infrastructure.
Data Center Services status is up.
Database Hosting & Administration status is up.
Enterprise Monitoring status is up.
Enterprise Scheduling status is up.
Enterprise Search status is up.
Facilities status is up.
Integration Services status is up.
Networking status is up.
Server Hosting status is up.
Storage status is up.
Website Hosting status is up.
Group Research & Archives.
Research Administration status is up.
Group Security & Compliance.
Identity & Access Management status is up.
Security Notifications status is up.
Group Teaching & Learning.
Classroom & Computer Lab Services status is up.
Instructional Technology Services status is up.
Media Production & Delivery Solutions status is up.

Notifications

Group Administrative. Auxiliary Systems status is down with ongoing incident.
[Incident - Investigating] Pinnacle Is Unavailable - investigating, 16 Apr 2021 3:45pm EDT

On Friday, April 16, 2021 at 3:45 PM, an incident was reported that impacts Pinnacle. The service providers are aware and they are working to resolve the incident. The next update will be provided at 9:00 AM on Monday, April 19, 2021.

Group Administrative. Business Intelligence & Analytics status is degraded-performance with ongoing incident.
[Incident - Identified] Cognos Is Experiencing Performance Issues - identified, 03 Aug 2018 12:10pm EDT

On Friday, August 3, 2018 at 12:00 PM, an issue was reported that impacts Cognos Business Intelligence generating PDF and Excel reports. The service providers are aware and assessing options to resolve the issue. The suggested work-around is to schedule generation of the PDF and deliver via email instead.

The next update will be provided at 5:00 PM on Friday, May 28, 2021.

Also, note the following EBS Compatibility Matrix of supported web browsers for best functionality in Cognos Business Intelligence:

https://hr.msu.edu/ebshelp/your-computer/FullCompatibilityMatrix.pdf

identified, 03 Aug 2018 12:00pm EDT

On Friday, August 3, 2018 at 12:00 PM, an issue was reported that impacts Cognos Business Intelligence generating PDF and Excel reports. The service providers are aware and assessing options to resolve the issue. Suggested work-around is to schedule generation of the PDF and deliver via email.

The next update will be provided at 9:00 AM on Friday, September 21, 2018.
 

Planned Maintenance

Services history

Service Management Tools

Service Management Tools status on 18 Apr 2021 was .
Service Management Tools status on 17 Apr 2021 was .
Service Management Tools status on 16 Apr 2021 was .
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Service Management Tools status on 14 Apr 2021 was .
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Service Management Tools status on 12 Apr 2021 was .

Alumni and Advancement

Alumni and Advancement status on 18 Apr 2021 was .
Alumni and Advancement status on 17 Apr 2021 was .
Alumni and Advancement status on 16 Apr 2021 was .
Alumni and Advancement status on 15 Apr 2021 was .
Alumni and Advancement status on 14 Apr 2021 was .
Alumni and Advancement status on 13 Apr 2021 was .
Alumni and Advancement status on 12 Apr 2021 was .

Application Services

Application Services status on 18 Apr 2021 was .
Application Services status on 17 Apr 2021 was .
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Application Services status on 15 Apr 2021 was .
Application Services status on 14 Apr 2021 was .
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Application Services status on 12 Apr 2021 was .

Auxiliary Systems

Auxiliary Systems status on 18 Apr 2021 was and had incident.
Auxiliary Systems status on 17 Apr 2021 was and had incident.
Auxiliary Systems status on 16 Apr 2021 was and had incident.
Auxiliary Systems status on 15 Apr 2021 was .
Auxiliary Systems status on 14 Apr 2021 was .
Auxiliary Systems status on 13 Apr 2021 was .
Auxiliary Systems status on 12 Apr 2021 was .

Business Intelligence & Analytics

Business Intelligence & Analytics status on 18 Apr 2021 was and had incident.
Business Intelligence & Analytics status on 17 Apr 2021 was and had incident.
Business Intelligence & Analytics status on 16 Apr 2021 was and had incident.
Business Intelligence & Analytics status on 15 Apr 2021 was and was under maintenance.
Business Intelligence & Analytics status on 14 Apr 2021 was and had incident.
Business Intelligence & Analytics status on 13 Apr 2021 was and had incident.
Business Intelligence & Analytics status on 12 Apr 2021 was and had incident.

eCommerce Solutions

eCommerce Solutions status on 18 Apr 2021 was .
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Faculty Information Management

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Finance

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Human Resources & Payroll

Human Resources & Payroll status on 18 Apr 2021 was .
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Human Resources & Payroll status on 14 Apr 2021 was .
Human Resources & Payroll status on 13 Apr 2021 was and was under maintenance.
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Research Systems

Research Systems status on 18 Apr 2021 was .
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Student Systems

Student Systems status on 18 Apr 2021 was and was under maintenance.
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Collaboration Tools & Communication

Collaboration Tools

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Document Imaging

Document Imaging status on 18 Apr 2021 was .
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Email

Email status on 18 Apr 2021 was .
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Mobile Services

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Telephony

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Television

Television status on 18 Apr 2021 was .
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Website

Website status on 18 Apr 2021 was .
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Enterprise Data Warehouse

Enterprise Data Warehouse status on 18 Apr 2021 was .
Enterprise Data Warehouse status on 17 Apr 2021 was .
Enterprise Data Warehouse status on 16 Apr 2021 was .
Enterprise Data Warehouse status on 15 Apr 2021 was .
Enterprise Data Warehouse status on 14 Apr 2021 was .
Enterprise Data Warehouse status on 13 Apr 2021 was .
Enterprise Data Warehouse status on 12 Apr 2021 was .

Health Information Technology

Clinical Systems

Clinical Systems status on 18 Apr 2021 was .
Clinical Systems status on 17 Apr 2021 was .
Clinical Systems status on 16 Apr 2021 was .
Clinical Systems status on 15 Apr 2021 was .
Clinical Systems status on 14 Apr 2021 was .
Clinical Systems status on 13 Apr 2021 was .
Clinical Systems status on 12 Apr 2021 was .

Electronic Medical Records (EMR)

Electronic Medical Records (EMR) status on 18 Apr 2021 was .
Electronic Medical Records (EMR) status on 17 Apr 2021 was .
Electronic Medical Records (EMR) status on 16 Apr 2021 was .
Electronic Medical Records (EMR) status on 15 Apr 2021 was .
Electronic Medical Records (EMR) status on 14 Apr 2021 was .
Electronic Medical Records (EMR) status on 13 Apr 2021 was .
Electronic Medical Records (EMR) status on 12 Apr 2021 was .

Radiology Services

Radiology Services status on 18 Apr 2021 was .
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Data Center Services

Data Center Services status on 18 Apr 2021 was .
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Data Center Services status on 12 Apr 2021 was .

Database Hosting & Administration

Database Hosting & Administration status on 18 Apr 2021 was .
Database Hosting & Administration status on 17 Apr 2021 was .
Database Hosting & Administration status on 16 Apr 2021 was .
Database Hosting & Administration status on 15 Apr 2021 was .
Database Hosting & Administration status on 14 Apr 2021 was .
Database Hosting & Administration status on 13 Apr 2021 was .
Database Hosting & Administration status on 12 Apr 2021 was .

Enterprise Monitoring

Enterprise Monitoring status on 18 Apr 2021 was .
Enterprise Monitoring status on 17 Apr 2021 was .
Enterprise Monitoring status on 16 Apr 2021 was .
Enterprise Monitoring status on 15 Apr 2021 was .
Enterprise Monitoring status on 14 Apr 2021 was .
Enterprise Monitoring status on 13 Apr 2021 was .
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Enterprise Scheduling

Enterprise Scheduling status on 18 Apr 2021 was .
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Enterprise Search

Enterprise Search status on 18 Apr 2021 was .
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Facilities

Facilities status on 18 Apr 2021 was .
Facilities status on 17 Apr 2021 was .
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Facilities status on 15 Apr 2021 was .
Facilities status on 14 Apr 2021 was .
Facilities status on 13 Apr 2021 was .
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Integration Services

Integration Services status on 18 Apr 2021 was .
Integration Services status on 17 Apr 2021 was .
Integration Services status on 16 Apr 2021 was .
Integration Services status on 15 Apr 2021 was .
Integration Services status on 14 Apr 2021 was .
Integration Services status on 13 Apr 2021 was .
Integration Services status on 12 Apr 2021 was .

Networking

Networking status on 18 Apr 2021 was .
Networking status on 17 Apr 2021 was and was under maintenance.
Networking status on 16 Apr 2021 was and was under maintenance.
Networking status on 15 Apr 2021 was .
Networking status on 14 Apr 2021 was .
Networking status on 13 Apr 2021 was and was under maintenance.
Networking status on 12 Apr 2021 was .

Server Hosting

Server Hosting status on 18 Apr 2021 was .
Server Hosting status on 17 Apr 2021 was .
Server Hosting status on 16 Apr 2021 was .
Server Hosting status on 15 Apr 2021 was .
Server Hosting status on 14 Apr 2021 was .
Server Hosting status on 13 Apr 2021 was .
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Storage

Storage status on 18 Apr 2021 was .
Storage status on 17 Apr 2021 was .
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Storage status on 15 Apr 2021 was .
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Website Hosting

Website Hosting status on 18 Apr 2021 was .
Website Hosting status on 17 Apr 2021 was .
Website Hosting status on 16 Apr 2021 was .
Website Hosting status on 15 Apr 2021 was .
Website Hosting status on 14 Apr 2021 was .
Website Hosting status on 13 Apr 2021 was .
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Research & Archives

Research Administration

Research Administration status on 18 Apr 2021 was .
Research Administration status on 17 Apr 2021 was .
Research Administration status on 16 Apr 2021 was .
Research Administration status on 15 Apr 2021 was .
Research Administration status on 14 Apr 2021 was .
Research Administration status on 13 Apr 2021 was .
Research Administration status on 12 Apr 2021 was .

Security & Compliance

Identity & Access Management

Identity & Access Management status on 18 Apr 2021 was .
Identity & Access Management status on 17 Apr 2021 was .
Identity & Access Management status on 16 Apr 2021 was .
Identity & Access Management status on 15 Apr 2021 was .
Identity & Access Management status on 14 Apr 2021 was .
Identity & Access Management status on 13 Apr 2021 was .
Identity & Access Management status on 12 Apr 2021 was and had incident.

Security Notifications

Security Notifications status on 18 Apr 2021 was .
Security Notifications status on 17 Apr 2021 was .
Security Notifications status on 16 Apr 2021 was .
Security Notifications status on 15 Apr 2021 was .
Security Notifications status on 14 Apr 2021 was and had incident.
Security Notifications status on 13 Apr 2021 was .
Security Notifications status on 12 Apr 2021 was .

Teaching & Learning

Classroom & Computer Lab Services

Classroom & Computer Lab Services status on 18 Apr 2021 was .
Classroom & Computer Lab Services status on 17 Apr 2021 was .
Classroom & Computer Lab Services status on 16 Apr 2021 was .
Classroom & Computer Lab Services status on 15 Apr 2021 was .
Classroom & Computer Lab Services status on 14 Apr 2021 was .
Classroom & Computer Lab Services status on 13 Apr 2021 was .
Classroom & Computer Lab Services status on 12 Apr 2021 was .

Instructional Technology Services

Instructional Technology Services status on 18 Apr 2021 was .
Instructional Technology Services status on 17 Apr 2021 was .
Instructional Technology Services status on 16 Apr 2021 was .
Instructional Technology Services status on 15 Apr 2021 was .
Instructional Technology Services status on 14 Apr 2021 was .
Instructional Technology Services status on 13 Apr 2021 was .
Instructional Technology Services status on 12 Apr 2021 was .

Media Production & Delivery Solutions

Media Production & Delivery Solutions status on 18 Apr 2021 was .
Media Production & Delivery Solutions status on 17 Apr 2021 was .
Media Production & Delivery Solutions status on 16 Apr 2021 was .
Media Production & Delivery Solutions status on 15 Apr 2021 was .
Media Production & Delivery Solutions status on 14 Apr 2021 was and had incident.
Media Production & Delivery Solutions status on 13 Apr 2021 was .
Media Production & Delivery Solutions status on 12 Apr 2021 was .