This is the Service Status site for Michigan State University. If you have any questions or need additional assistance, contact the MSU IT Service Desk at 517-432-6200 or ithelp@msu.edu.

Services

37 up
1 issue
1 down
Groups Services status
Group Administrative.
Service Management Tools status is up.
Alumni and Advancement status is up.
Application Services status is up.
Auxiliary Systems status is up.
Business Intelligence & Analytics status is up.
eCommerce Solutions status is up.
Faculty Information Management status is up.
Finance status is up.
Human Resources & Payroll status is up.
Research Systems status is up.
Student Systems status is down and currently is under maintenance.
Group Collaboration Tools & Communication.
Collaboration Tools status is up.
Document Imaging status is up.
Email status is up.
Mobile Services status is degraded-performance with ongoing incident.
Telephony status is up with ongoing incident.
Television status is up.
Website status is up.
Group Data Services.
Enterprise Data Warehouse status is up.
Group Health Information Technology.
Clinical Systems status is up.
Electronic Medical Records (EMR) status is up.
Radiology Services status is up.
Group Infrastructure.
Data Center Services status is up.
Database Hosting & Administration status is up.
Enterprise Monitoring status is up.
Enterprise Scheduling status is up.
Enterprise Search status is up.
Facilities status is up.
Integration Services status is up.
Networking status is up.
Server Hosting status is up.
Storage status is up.
Website Hosting status is up.
Group Research & Archives.
Research Administration status is up.
Group Security & Compliance.
Identity & Access Management status is up.
Security Notifications status is up.
Group Teaching & Learning.
Classroom & Computer Lab Services status is up.
Instructional Technology Services status is up.
Media Production & Delivery Solutions status is up.

Service notifications

Group Administrative. Student Systems status is down.
Group Collaboration Tools & Communication. Telephony status is up with ongoing incident.
Avaya Campus PBX system outage - monitoring, 21 Jun 2017 9:33pm EDT

Installed vendor-provided patch on affected equipment. Will continue to monitor the service for any additional issues.

monitoring, 19 Jun 2017 1:18pm EDT

The Avaya Campus PBX system is stable at this time. The Telecom Systems staff have isolated the issue and are working with the vendor to resolve the issue.

investigating, 19 Jun 2017 11:13am EDT

The Avaya Campus PBX system is having intermittent connectivity issues resulting in users experiencing no dial tone and IP telephones rebooting and/or displaying “discovering.” The Telecom Systems technical staff are aware of the issue and is working with the vendor to resolve the issue as quickly as possible.

Group Collaboration Tools & Communication. Mobile Services status is degraded-performance with ongoing incident.
2-Way Radio System Feature Issue - identified, 01 May 2017 4:11pm EDT

Motorola Radio users are no longer able to send or receive phone calls via their radios. At this time it is expected that the voice call feature will not be able to be restored on the existing system. The two-way radio service and dispatch functions are NOT impacted by this issue. IPF Telecommunication Systems will advise if a solution for voice calls via the radio system becomes available.

identified, 10 Apr 2017 2:56pm EDT

Motorola Radio users are not able to send or receive phone calls via their radios and it appears that the feature may not be able to be restored. The two-way radio service and dispatch functions are NOT impacted by this issue. IPF Telecom Systems staff and the vendor are continuing to investigate options for resolution. The next update will be posted on 4/24/17.

identified, 14 Mar 2017 8:38am EDT

Motorola Radio users are still not able to send or receive phone calls. The two-way radio service and dispatch functions are NOT impacted by this issue. IPF Telecom Systems staff are continuing to work with the vendor to attempt to restore the feature. The next update will be posted on 3/28/17.

identified, 01 Mar 2017 9:22am EST

Motorola Radio users are still not able to send or receive phone calls. The two-way radio service and dispatch functions are NOT impacted by this issue. IPF Telecom Systems staff are continuing to work with the vendor to resolve the issue. The next update will be posted on 3/14/17.

identified, 08 Feb 2017 4:26pm EST

Motorola Radio users are still not able to send or receive phone calls. The two-way radio service and dispatch functions are NOT impacted by this issue. Motorola Support services and IPF Telecom Systems staff are continuing to systematically troubleshoot the problem. At this time, it is unclear when the service will be restored. Future updates will be posted as information becomes available.

identified, 17 Jan 2017 8:00am EST

At this time Motorola Radio users will not be able to Send or Receive phone calls. The two-way radio service and dispatch functions will NOT be impacted by this issue. A Motorola Authorized vendor has been contacted for support services. At this time it is unclear when the service will be restored. Future updates will be posted as information becomes available.

Planned Maintenance

Services history

Service Management Tools

Service Management Tools status on 27 Jun 2017 was up.
Service Management Tools status on 26 Jun 2017 was up.
Service Management Tools status on 25 Jun 2017 was up.
Service Management Tools status on 24 Jun 2017 was up.
Service Management Tools status on 23 Jun 2017 was up.
Service Management Tools status on 22 Jun 2017 was up.
Service Management Tools status on 21 Jun 2017 was up.

Alumni and Advancement

Alumni and Advancement status on 27 Jun 2017 was up.
Alumni and Advancement status on 26 Jun 2017 was up.
Alumni and Advancement status on 25 Jun 2017 was up.
Alumni and Advancement status on 24 Jun 2017 was up.
Alumni and Advancement status on 23 Jun 2017 was up.
Alumni and Advancement status on 22 Jun 2017 was up.
Alumni and Advancement status on 21 Jun 2017 was up.

Application Services

Application Services status on 27 Jun 2017 was up.
Application Services status on 26 Jun 2017 was up.
Application Services status on 25 Jun 2017 was up.
Application Services status on 24 Jun 2017 was up.
Application Services status on 23 Jun 2017 was up.
Application Services status on 22 Jun 2017 was up.
Application Services status on 21 Jun 2017 was up.

Auxiliary Systems

Auxiliary Systems status on 27 Jun 2017 was up.
Auxiliary Systems status on 26 Jun 2017 was up.
Auxiliary Systems status on 25 Jun 2017 was up.
Auxiliary Systems status on 24 Jun 2017 was up.
Auxiliary Systems status on 23 Jun 2017 was up.
Auxiliary Systems status on 22 Jun 2017 was up.
Auxiliary Systems status on 21 Jun 2017 was up.

Business Intelligence & Analytics

Business Intelligence & Analytics status on 27 Jun 2017 was up.
Business Intelligence & Analytics status on 26 Jun 2017 was up.
Business Intelligence & Analytics status on 25 Jun 2017 was up.
Business Intelligence & Analytics status on 24 Jun 2017 was up.
Business Intelligence & Analytics status on 23 Jun 2017 was up.
Business Intelligence & Analytics status on 22 Jun 2017 was up.
Business Intelligence & Analytics status on 21 Jun 2017 was up.

eCommerce Solutions

eCommerce Solutions status on 27 Jun 2017 was up.
eCommerce Solutions status on 26 Jun 2017 was up.
eCommerce Solutions status on 25 Jun 2017 was up and was under maintenance.
eCommerce Solutions status on 24 Jun 2017 was up.
eCommerce Solutions status on 23 Jun 2017 was up.
eCommerce Solutions status on 22 Jun 2017 was up.
eCommerce Solutions status on 21 Jun 2017 was up.

Faculty Information Management

Faculty Information Management status on 27 Jun 2017 was up.
Faculty Information Management status on 26 Jun 2017 was up.
Faculty Information Management status on 25 Jun 2017 was up.
Faculty Information Management status on 24 Jun 2017 was up.
Faculty Information Management status on 23 Jun 2017 was up.
Faculty Information Management status on 22 Jun 2017 was up.
Faculty Information Management status on 21 Jun 2017 was up.

Finance

Finance status on 27 Jun 2017 was up.
Finance status on 26 Jun 2017 was up.
Finance status on 25 Jun 2017 was up.
Finance status on 24 Jun 2017 was up.
Finance status on 23 Jun 2017 was up.
Finance status on 22 Jun 2017 was up.
Finance status on 21 Jun 2017 was up.

Human Resources & Payroll

Human Resources & Payroll status on 27 Jun 2017 was up.
Human Resources & Payroll status on 26 Jun 2017 was up.
Human Resources & Payroll status on 25 Jun 2017 was up.
Human Resources & Payroll status on 24 Jun 2017 was up.
Human Resources & Payroll status on 23 Jun 2017 was up.
Human Resources & Payroll status on 22 Jun 2017 was down and had incident.
Human Resources & Payroll status on 21 Jun 2017 was up.

Research Systems

Research Systems status on 27 Jun 2017 was up.
Research Systems status on 26 Jun 2017 was up.
Research Systems status on 25 Jun 2017 was up.
Research Systems status on 24 Jun 2017 was up.
Research Systems status on 23 Jun 2017 was up.
Research Systems status on 22 Jun 2017 was up.
Research Systems status on 21 Jun 2017 was up.

Student Systems

Student Systems status on 27 Jun 2017 was down and was under maintenance.
Student Systems status on 26 Jun 2017 was down and was under maintenance.
Student Systems status on 25 Jun 2017 was down and was under maintenance.
Student Systems status on 24 Jun 2017 was down and was under maintenance.
Student Systems status on 23 Jun 2017 was down and was under maintenance.
Student Systems status on 22 Jun 2017 was up.
Student Systems status on 21 Jun 2017 was up.

Collaboration Tools & Communication

Collaboration Tools

Collaboration Tools status on 12 Jun 2017 was up.
Collaboration Tools status on 11 Jun 2017 was up.
Collaboration Tools status on 10 Jun 2017 was up.
Collaboration Tools status on 09 Jun 2017 was up.
Collaboration Tools status on 08 Jun 2017 was up.
Collaboration Tools status on 07 Jun 2017 was up.
Collaboration Tools status on 06 Jun 2017 was up.

Document Imaging

Document Imaging status on 12 Jun 2017 was up.
Document Imaging status on 11 Jun 2017 was up.
Document Imaging status on 10 Jun 2017 was up.
Document Imaging status on 09 Jun 2017 was up.
Document Imaging status on 08 Jun 2017 was up.
Document Imaging status on 07 Jun 2017 was up.
Document Imaging status on 06 Jun 2017 was up.

Email

Email status on 12 Jun 2017 was up.
Email status on 11 Jun 2017 was up.
Email status on 10 Jun 2017 was degraded-performance and was under maintenance.
Email status on 09 Jun 2017 was up.
Email status on 08 Jun 2017 was up.
Email status on 07 Jun 2017 was up.
Email status on 06 Jun 2017 was up.

Mobile Services

Mobile Services status on 12 Jun 2017 was degraded-performance and had incident.
Mobile Services status on 11 Jun 2017 was degraded-performance and had incident.
Mobile Services status on 10 Jun 2017 was degraded-performance and had incident.
Mobile Services status on 09 Jun 2017 was degraded-performance and had incident.
Mobile Services status on 08 Jun 2017 was degraded-performance and had incident.
Mobile Services status on 07 Jun 2017 was degraded-performance and had incident.
Mobile Services status on 06 Jun 2017 was degraded-performance and had incident.

Telephony

Telephony status on 12 Jun 2017 was up.
Telephony status on 11 Jun 2017 was up.
Telephony status on 10 Jun 2017 was up.
Telephony status on 09 Jun 2017 was up.
Telephony status on 08 Jun 2017 was up.
Telephony status on 07 Jun 2017 was up.
Telephony status on 06 Jun 2017 was up and was under maintenance.

Television

Television status on 12 Jun 2017 was up.
Television status on 11 Jun 2017 was up.
Television status on 10 Jun 2017 was up.
Television status on 09 Jun 2017 was up.
Television status on 08 Jun 2017 was up.
Television status on 07 Jun 2017 was up.
Television status on 06 Jun 2017 was up.

Website

Website status on 12 Jun 2017 was up.
Website status on 11 Jun 2017 was up.
Website status on 10 Jun 2017 was up.
Website status on 09 Jun 2017 was up.
Website status on 08 Jun 2017 was up.
Website status on 07 Jun 2017 was up.
Website status on 06 Jun 2017 was up.

Enterprise Data Warehouse

Enterprise Data Warehouse status on 27 Jun 2017 was up.
Enterprise Data Warehouse status on 26 Jun 2017 was up.
Enterprise Data Warehouse status on 25 Jun 2017 was up.
Enterprise Data Warehouse status on 24 Jun 2017 was up.
Enterprise Data Warehouse status on 23 Jun 2017 was up.
Enterprise Data Warehouse status on 22 Jun 2017 was up.
Enterprise Data Warehouse status on 21 Jun 2017 was up.

Health Information Technology

Clinical Systems

Clinical Systems status on 27 Jun 2017 was up.
Clinical Systems status on 26 Jun 2017 was up.
Clinical Systems status on 25 Jun 2017 was up.
Clinical Systems status on 24 Jun 2017 was up.
Clinical Systems status on 23 Jun 2017 was up.
Clinical Systems status on 22 Jun 2017 was up.
Clinical Systems status on 21 Jun 2017 was up.

Electronic Medical Records (EMR)

Electronic Medical Records (EMR) status on 27 Jun 2017 was up.
Electronic Medical Records (EMR) status on 26 Jun 2017 was up.
Electronic Medical Records (EMR) status on 25 Jun 2017 was up.
Electronic Medical Records (EMR) status on 24 Jun 2017 was up.
Electronic Medical Records (EMR) status on 23 Jun 2017 was up.
Electronic Medical Records (EMR) status on 22 Jun 2017 was up.
Electronic Medical Records (EMR) status on 21 Jun 2017 was up.

Radiology Services

Radiology Services status on 27 Jun 2017 was up.
Radiology Services status on 26 Jun 2017 was up.
Radiology Services status on 25 Jun 2017 was up.
Radiology Services status on 24 Jun 2017 was up.
Radiology Services status on 23 Jun 2017 was up.
Radiology Services status on 22 Jun 2017 was up.
Radiology Services status on 21 Jun 2017 was up.

Data Center Services

Data Center Services status on 27 Jun 2017 was up.
Data Center Services status on 26 Jun 2017 was up.
Data Center Services status on 25 Jun 2017 was up.
Data Center Services status on 24 Jun 2017 was up.
Data Center Services status on 23 Jun 2017 was up.
Data Center Services status on 22 Jun 2017 was up.
Data Center Services status on 21 Jun 2017 was up.

Database Hosting & Administration

Database Hosting & Administration status on 27 Jun 2017 was up.
Database Hosting & Administration status on 26 Jun 2017 was up.
Database Hosting & Administration status on 25 Jun 2017 was up.
Database Hosting & Administration status on 24 Jun 2017 was up.
Database Hosting & Administration status on 23 Jun 2017 was up.
Database Hosting & Administration status on 22 Jun 2017 was up.
Database Hosting & Administration status on 21 Jun 2017 was up.

Enterprise Monitoring

Enterprise Monitoring status on 27 Jun 2017 was up.
Enterprise Monitoring status on 26 Jun 2017 was up.
Enterprise Monitoring status on 25 Jun 2017 was up.
Enterprise Monitoring status on 24 Jun 2017 was up.
Enterprise Monitoring status on 23 Jun 2017 was up.
Enterprise Monitoring status on 22 Jun 2017 was up.
Enterprise Monitoring status on 21 Jun 2017 was up.

Enterprise Scheduling

Enterprise Scheduling status on 27 Jun 2017 was up.
Enterprise Scheduling status on 26 Jun 2017 was up.
Enterprise Scheduling status on 25 Jun 2017 was up.
Enterprise Scheduling status on 24 Jun 2017 was up.
Enterprise Scheduling status on 23 Jun 2017 was up.
Enterprise Scheduling status on 22 Jun 2017 was up.
Enterprise Scheduling status on 21 Jun 2017 was up.

Enterprise Search

Enterprise Search status on 27 Jun 2017 was up.
Enterprise Search status on 26 Jun 2017 was up.
Enterprise Search status on 25 Jun 2017 was up.
Enterprise Search status on 24 Jun 2017 was up.
Enterprise Search status on 23 Jun 2017 was up.
Enterprise Search status on 22 Jun 2017 was up.
Enterprise Search status on 21 Jun 2017 was up.

Facilities

Facilities status on 27 Jun 2017 was up.
Facilities status on 26 Jun 2017 was up.
Facilities status on 25 Jun 2017 was up.
Facilities status on 24 Jun 2017 was up.
Facilities status on 23 Jun 2017 was up.
Facilities status on 22 Jun 2017 was up.
Facilities status on 21 Jun 2017 was up.

Integration Services

Integration Services status on 27 Jun 2017 was up.
Integration Services status on 26 Jun 2017 was up.
Integration Services status on 25 Jun 2017 was up.
Integration Services status on 24 Jun 2017 was up.
Integration Services status on 23 Jun 2017 was up.
Integration Services status on 22 Jun 2017 was up.
Integration Services status on 21 Jun 2017 was up.

Networking

Networking status on 27 Jun 2017 was up.
Networking status on 26 Jun 2017 was up.
Networking status on 25 Jun 2017 was up.
Networking status on 24 Jun 2017 was up.
Networking status on 23 Jun 2017 was up.
Networking status on 22 Jun 2017 was up.
Networking status on 21 Jun 2017 was down and had incident.

Server Hosting

Server Hosting status on 27 Jun 2017 was up.
Server Hosting status on 26 Jun 2017 was up.
Server Hosting status on 25 Jun 2017 was up.
Server Hosting status on 24 Jun 2017 was up.
Server Hosting status on 23 Jun 2017 was up.
Server Hosting status on 22 Jun 2017 was up.
Server Hosting status on 21 Jun 2017 was up.

Storage

Storage status on 27 Jun 2017 was up.
Storage status on 26 Jun 2017 was up.
Storage status on 25 Jun 2017 was up.
Storage status on 24 Jun 2017 was up.
Storage status on 23 Jun 2017 was up.
Storage status on 22 Jun 2017 was up.
Storage status on 21 Jun 2017 was up.

Website Hosting

Website Hosting status on 27 Jun 2017 was up.
Website Hosting status on 26 Jun 2017 was up.
Website Hosting status on 25 Jun 2017 was up.
Website Hosting status on 24 Jun 2017 was up.
Website Hosting status on 23 Jun 2017 was up.
Website Hosting status on 22 Jun 2017 was up.
Website Hosting status on 21 Jun 2017 was up.

Research & Archives

Research Administration

Research Administration status on 27 Jun 2017 was up.
Research Administration status on 26 Jun 2017 was up.
Research Administration status on 25 Jun 2017 was up.
Research Administration status on 24 Jun 2017 was up.
Research Administration status on 23 Jun 2017 was up.
Research Administration status on 22 Jun 2017 was up.
Research Administration status on 21 Jun 2017 was up.

Security & Compliance

Identity & Access Management

Identity & Access Management status on 27 Jun 2017 was up.
Identity & Access Management status on 26 Jun 2017 was up.
Identity & Access Management status on 25 Jun 2017 was up.
Identity & Access Management status on 24 Jun 2017 was up.
Identity & Access Management status on 23 Jun 2017 was up.
Identity & Access Management status on 22 Jun 2017 was down and had incident.
Identity & Access Management status on 21 Jun 2017 was up.

Security Notifications

Security Notifications status on 27 Jun 2017 was up.
Security Notifications status on 26 Jun 2017 was up.
Security Notifications status on 25 Jun 2017 was up.
Security Notifications status on 24 Jun 2017 was up.
Security Notifications status on 23 Jun 2017 was up.
Security Notifications status on 22 Jun 2017 was up.
Security Notifications status on 21 Jun 2017 was up.

Teaching & Learning

Classroom & Computer Lab Services

Classroom & Computer Lab Services status on 27 Jun 2017 was up.
Classroom & Computer Lab Services status on 26 Jun 2017 was up.
Classroom & Computer Lab Services status on 25 Jun 2017 was up.
Classroom & Computer Lab Services status on 24 Jun 2017 was up.
Classroom & Computer Lab Services status on 23 Jun 2017 was up.
Classroom & Computer Lab Services status on 22 Jun 2017 was up.
Classroom & Computer Lab Services status on 21 Jun 2017 was up.

Instructional Technology Services

Instructional Technology Services status on 27 Jun 2017 was up.
Instructional Technology Services status on 26 Jun 2017 was up.
Instructional Technology Services status on 25 Jun 2017 was up.
Instructional Technology Services status on 24 Jun 2017 was up.
Instructional Technology Services status on 23 Jun 2017 was up and was under maintenance.
Instructional Technology Services status on 22 Jun 2017 was down and had incident.
Instructional Technology Services status on 21 Jun 2017 was up.

Media Production & Delivery Solutions

Media Production & Delivery Solutions status on 27 Jun 2017 was up.
Media Production & Delivery Solutions status on 26 Jun 2017 was up.
Media Production & Delivery Solutions status on 25 Jun 2017 was up.
Media Production & Delivery Solutions status on 24 Jun 2017 was up.
Media Production & Delivery Solutions status on 23 Jun 2017 was up.
Media Production & Delivery Solutions status on 22 Jun 2017 was up.
Media Production & Delivery Solutions status on 21 Jun 2017 was up.