This is the Service Status site for Michigan State University. If you have any questions or need additional assistance, contact the MSU IT Service Desk at 517-432-6200 or ithelp@msu.edu.

Services

37 up
1 issue
1 down
Groups Services status
Group Administrative.
Service Management Tools status is up.
Alumni and Advancement status is up.
Application Services status is up.
Auxiliary Systems status is up.
Business Intelligence & Analytics status is degraded-performance with ongoing incident.
eCommerce Solutions status is up.
Faculty Information Management status is up.
Finance status is up.
Human Resources & Payroll status is up.
Research Systems status is up.
Student Systems status is down and currently is under maintenance.
Group Collaboration Tools & Communication.
Collaboration Tools status is up.
Document Imaging status is up.
Email status is up.
Mobile Services status is up.
Telephony status is up.
Television status is up.
Website status is up.
Group Data Services.
Enterprise Data Warehouse status is up.
Group Health Information Technology.
Clinical Systems status is up.
Electronic Medical Records (EMR) status is up with ongoing incident.
Radiology Services status is up.
Group Infrastructure.
Data Center Services status is up.
Database Hosting & Administration status is up.
Enterprise Monitoring status is up.
Enterprise Scheduling status is up.
Enterprise Search status is up.
Facilities status is up.
Integration Services status is up.
Networking status is up.
Server Hosting status is up.
Storage status is up.
Website Hosting status is up.
Group Research & Archives.
Research Administration status is up.
Group Security & Compliance.
Identity & Access Management status is up.
Security Notifications status is up.
Group Teaching & Learning.
Classroom & Computer Lab Services status is up.
Instructional Technology Services status is up.
Media Production & Delivery Solutions status is up.

Notifications

Group Administrative. Student Systems status is down with ongoing incident.
[Incident - Identified] Student Instructional Rating System (SIRS) Is Experiencing Performance Issues - identified, 27 Feb 2020 5:00pm EST

On Thursday, February 27, 2020 at 5:00 PM, an incident was reported that impacts admin users for Student Instructional Rating System (SIRS). The service providers are aware and they are working to resolve the incident. The next update will be provided at 7:00 PM on Tuesday, March 3, 2020.

Group Health Information Technology. Electronic Medical Records (EMR) status is up with ongoing incident.
[Incident - Monitoring] Electronic Health Records (EHR / EMR) / Athena Is Experiencing Performance Issues - monitoring, 06 Feb 2020 10:00am EST

On Thursday, February 6, 2020 at 10:00 AM, an incident was reported that impacts Electronic Health Records (EHR / EMR) / Athena. Athena (vendor) reported service degradation.
As of 11:00 AM, Athena reports restoration of all services but the issue will continue to be monitored.

Group Administrative. Business Intelligence & Analytics status is degraded-performance with ongoing incident.
[Incident - Identified] Cognos Is Experiencing Performance Issues - identified, 03 Aug 2018 12:10pm EDT

On Friday, August 3, 2018 at 12:00 PM, an issue was reported that impacts Cognos Business Intelligence generating PDF and Excel reports. The service providers are aware and assessing options to resolve the issue. The suggested work-around is to schedule generation of the PDF and deliver via email instead.

The next update will be provided at 5:00 PM on Friday, July 3, 2020.

Also, note the following EBS Compatibility Matrix of supported web browsers for best functionality in Cognos Business Intelligence:

https://hr.msu.edu/ebshelp/your-computer/FullCompatibilityMatrix.pdf

identified, 03 Aug 2018 12:00pm EDT

On Friday, August 3, 2018 at 12:00 PM, an issue was reported that impacts Cognos Business Intelligence generating PDF and Excel reports. The service providers are aware and assessing options to resolve the issue. Suggested work-around is to schedule generation of the PDF and deliver via email.

The next update will be provided at 9:00 AM on Friday, September 21, 2018.
 

Planned Maintenance

Services history

Service Management Tools

Service Management Tools status on 28 Feb 2020 was .
Service Management Tools status on 27 Feb 2020 was .
Service Management Tools status on 26 Feb 2020 was .
Service Management Tools status on 25 Feb 2020 was .
Service Management Tools status on 24 Feb 2020 was and had incident.
Service Management Tools status on 23 Feb 2020 was .
Service Management Tools status on 22 Feb 2020 was .

Alumni and Advancement

Alumni and Advancement status on 28 Feb 2020 was .
Alumni and Advancement status on 27 Feb 2020 was .
Alumni and Advancement status on 26 Feb 2020 was .
Alumni and Advancement status on 25 Feb 2020 was .
Alumni and Advancement status on 24 Feb 2020 was and was under maintenance.
Alumni and Advancement status on 23 Feb 2020 was and was under maintenance.
Alumni and Advancement status on 22 Feb 2020 was and was under maintenance.

Application Services

Application Services status on 28 Feb 2020 was .
Application Services status on 27 Feb 2020 was .
Application Services status on 26 Feb 2020 was .
Application Services status on 25 Feb 2020 was .
Application Services status on 24 Feb 2020 was .
Application Services status on 23 Feb 2020 was .
Application Services status on 22 Feb 2020 was .

Auxiliary Systems

Auxiliary Systems status on 28 Feb 2020 was .
Auxiliary Systems status on 27 Feb 2020 was .
Auxiliary Systems status on 26 Feb 2020 was and had incident.
Auxiliary Systems status on 25 Feb 2020 was .
Auxiliary Systems status on 24 Feb 2020 was .
Auxiliary Systems status on 23 Feb 2020 was .
Auxiliary Systems status on 22 Feb 2020 was .

Business Intelligence & Analytics

Business Intelligence & Analytics status on 28 Feb 2020 was and had incident.
Business Intelligence & Analytics status on 27 Feb 2020 was and had incident.
Business Intelligence & Analytics status on 26 Feb 2020 was and had incident.
Business Intelligence & Analytics status on 25 Feb 2020 was and had incident.
Business Intelligence & Analytics status on 24 Feb 2020 was and had incident.
Business Intelligence & Analytics status on 23 Feb 2020 was and was under maintenance.
Business Intelligence & Analytics status on 22 Feb 2020 was and had incident.

eCommerce Solutions

eCommerce Solutions status on 28 Feb 2020 was .
eCommerce Solutions status on 27 Feb 2020 was .
eCommerce Solutions status on 26 Feb 2020 was .
eCommerce Solutions status on 25 Feb 2020 was .
eCommerce Solutions status on 24 Feb 2020 was .
eCommerce Solutions status on 23 Feb 2020 was and was under maintenance.
eCommerce Solutions status on 22 Feb 2020 was .

Faculty Information Management

Faculty Information Management status on 28 Feb 2020 was .
Faculty Information Management status on 27 Feb 2020 was .
Faculty Information Management status on 26 Feb 2020 was .
Faculty Information Management status on 25 Feb 2020 was .
Faculty Information Management status on 24 Feb 2020 was .
Faculty Information Management status on 23 Feb 2020 was .
Faculty Information Management status on 22 Feb 2020 was .

Finance

Finance status on 28 Feb 2020 was .
Finance status on 27 Feb 2020 was .
Finance status on 26 Feb 2020 was .
Finance status on 25 Feb 2020 was .
Finance status on 24 Feb 2020 was .
Finance status on 23 Feb 2020 was .
Finance status on 22 Feb 2020 was .

Human Resources & Payroll

Human Resources & Payroll status on 28 Feb 2020 was .
Human Resources & Payroll status on 27 Feb 2020 was .
Human Resources & Payroll status on 26 Feb 2020 was .
Human Resources & Payroll status on 25 Feb 2020 was .
Human Resources & Payroll status on 24 Feb 2020 was .
Human Resources & Payroll status on 23 Feb 2020 was .
Human Resources & Payroll status on 22 Feb 2020 was .

Research Systems

Research Systems status on 28 Feb 2020 was .
Research Systems status on 27 Feb 2020 was .
Research Systems status on 26 Feb 2020 was .
Research Systems status on 25 Feb 2020 was .
Research Systems status on 24 Feb 2020 was .
Research Systems status on 23 Feb 2020 was .
Research Systems status on 22 Feb 2020 was .

Student Systems

Student Systems status on 28 Feb 2020 was and was under maintenance.
Student Systems status on 27 Feb 2020 was and had incident.
Student Systems status on 26 Feb 2020 was .
Student Systems status on 25 Feb 2020 was and had incident.
Student Systems status on 24 Feb 2020 was and was under maintenance.
Student Systems status on 23 Feb 2020 was and was under maintenance.
Student Systems status on 22 Feb 2020 was and was under maintenance.

Collaboration Tools & Communication

Collaboration Tools

Collaboration Tools status on 28 Feb 2020 was .
Collaboration Tools status on 27 Feb 2020 was .
Collaboration Tools status on 26 Feb 2020 was .
Collaboration Tools status on 25 Feb 2020 was .
Collaboration Tools status on 24 Feb 2020 was .
Collaboration Tools status on 23 Feb 2020 was .
Collaboration Tools status on 22 Feb 2020 was .

Document Imaging

Document Imaging status on 28 Feb 2020 was .
Document Imaging status on 27 Feb 2020 was .
Document Imaging status on 26 Feb 2020 was .
Document Imaging status on 25 Feb 2020 was .
Document Imaging status on 24 Feb 2020 was .
Document Imaging status on 23 Feb 2020 was .
Document Imaging status on 22 Feb 2020 was .

Email

Email status on 28 Feb 2020 was .
Email status on 27 Feb 2020 was .
Email status on 26 Feb 2020 was .
Email status on 25 Feb 2020 was .
Email status on 24 Feb 2020 was .
Email status on 23 Feb 2020 was .
Email status on 22 Feb 2020 was .

Mobile Services

Mobile Services status on 28 Feb 2020 was .
Mobile Services status on 27 Feb 2020 was .
Mobile Services status on 26 Feb 2020 was .
Mobile Services status on 25 Feb 2020 was .
Mobile Services status on 24 Feb 2020 was .
Mobile Services status on 23 Feb 2020 was .
Mobile Services status on 22 Feb 2020 was .

Telephony

Telephony status on 28 Feb 2020 was .
Telephony status on 27 Feb 2020 was .
Telephony status on 26 Feb 2020 was .
Telephony status on 25 Feb 2020 was .
Telephony status on 24 Feb 2020 was .
Telephony status on 23 Feb 2020 was .
Telephony status on 22 Feb 2020 was .

Television

Television status on 28 Feb 2020 was .
Television status on 27 Feb 2020 was .
Television status on 26 Feb 2020 was .
Television status on 25 Feb 2020 was .
Television status on 24 Feb 2020 was .
Television status on 23 Feb 2020 was .
Television status on 22 Feb 2020 was .

Website

Website status on 28 Feb 2020 was .
Website status on 27 Feb 2020 was and was under maintenance.
Website status on 26 Feb 2020 was .
Website status on 25 Feb 2020 was .
Website status on 24 Feb 2020 was .
Website status on 23 Feb 2020 was .
Website status on 22 Feb 2020 was and was under maintenance.

Enterprise Data Warehouse

Enterprise Data Warehouse status on 19 May 2016 was .
Enterprise Data Warehouse status on 18 May 2016 was .
Enterprise Data Warehouse status on 17 May 2016 was .
Enterprise Data Warehouse status on 16 May 2016 was .
Enterprise Data Warehouse status on 15 May 2016 was .
Enterprise Data Warehouse status on 14 May 2016 was .
Enterprise Data Warehouse status on 13 May 2016 was .

Health Information Technology

Clinical Systems

Clinical Systems status on 28 Feb 2020 was .
Clinical Systems status on 27 Feb 2020 was .
Clinical Systems status on 26 Feb 2020 was .
Clinical Systems status on 25 Feb 2020 was .
Clinical Systems status on 24 Feb 2020 was .
Clinical Systems status on 23 Feb 2020 was .
Clinical Systems status on 22 Feb 2020 was .

Electronic Medical Records (EMR)

Electronic Medical Records (EMR) status on 28 Feb 2020 was and had incident.
Electronic Medical Records (EMR) status on 27 Feb 2020 was and had incident.
Electronic Medical Records (EMR) status on 26 Feb 2020 was and had incident.
Electronic Medical Records (EMR) status on 25 Feb 2020 was and had incident.
Electronic Medical Records (EMR) status on 24 Feb 2020 was and had incident.
Electronic Medical Records (EMR) status on 23 Feb 2020 was and had incident.
Electronic Medical Records (EMR) status on 22 Feb 2020 was and had incident.

Radiology Services

Radiology Services status on 28 Feb 2020 was .
Radiology Services status on 27 Feb 2020 was and was under maintenance.
Radiology Services status on 26 Feb 2020 was and was under maintenance.
Radiology Services status on 25 Feb 2020 was .
Radiology Services status on 24 Feb 2020 was .
Radiology Services status on 23 Feb 2020 was .
Radiology Services status on 22 Feb 2020 was .

Data Center Services

Data Center Services status on 28 Feb 2020 was .
Data Center Services status on 27 Feb 2020 was .
Data Center Services status on 26 Feb 2020 was .
Data Center Services status on 25 Feb 2020 was .
Data Center Services status on 24 Feb 2020 was .
Data Center Services status on 23 Feb 2020 was .
Data Center Services status on 22 Feb 2020 was .

Database Hosting & Administration

Database Hosting & Administration status on 28 Feb 2020 was .
Database Hosting & Administration status on 27 Feb 2020 was .
Database Hosting & Administration status on 26 Feb 2020 was .
Database Hosting & Administration status on 25 Feb 2020 was .
Database Hosting & Administration status on 24 Feb 2020 was .
Database Hosting & Administration status on 23 Feb 2020 was .
Database Hosting & Administration status on 22 Feb 2020 was and was under maintenance.

Enterprise Monitoring

Enterprise Monitoring status on 28 Feb 2020 was .
Enterprise Monitoring status on 27 Feb 2020 was .
Enterprise Monitoring status on 26 Feb 2020 was .
Enterprise Monitoring status on 25 Feb 2020 was .
Enterprise Monitoring status on 24 Feb 2020 was .
Enterprise Monitoring status on 23 Feb 2020 was .
Enterprise Monitoring status on 22 Feb 2020 was .

Enterprise Scheduling

Enterprise Scheduling status on 28 Feb 2020 was .
Enterprise Scheduling status on 27 Feb 2020 was .
Enterprise Scheduling status on 26 Feb 2020 was .
Enterprise Scheduling status on 25 Feb 2020 was .
Enterprise Scheduling status on 24 Feb 2020 was .
Enterprise Scheduling status on 23 Feb 2020 was .
Enterprise Scheduling status on 22 Feb 2020 was .

Enterprise Search

Enterprise Search status on 28 Feb 2020 was .
Enterprise Search status on 27 Feb 2020 was .
Enterprise Search status on 26 Feb 2020 was .
Enterprise Search status on 25 Feb 2020 was .
Enterprise Search status on 24 Feb 2020 was .
Enterprise Search status on 23 Feb 2020 was .
Enterprise Search status on 22 Feb 2020 was .

Facilities

Facilities status on 28 Feb 2020 was .
Facilities status on 27 Feb 2020 was .
Facilities status on 26 Feb 2020 was .
Facilities status on 25 Feb 2020 was .
Facilities status on 24 Feb 2020 was .
Facilities status on 23 Feb 2020 was .
Facilities status on 22 Feb 2020 was .

Integration Services

Integration Services status on 28 Feb 2020 was .
Integration Services status on 27 Feb 2020 was .
Integration Services status on 26 Feb 2020 was .
Integration Services status on 25 Feb 2020 was .
Integration Services status on 24 Feb 2020 was .
Integration Services status on 23 Feb 2020 was .
Integration Services status on 22 Feb 2020 was .

Networking

Networking status on 28 Feb 2020 was and was under maintenance.
Networking status on 27 Feb 2020 was .
Networking status on 26 Feb 2020 was .
Networking status on 25 Feb 2020 was .
Networking status on 24 Feb 2020 was .
Networking status on 23 Feb 2020 was .
Networking status on 22 Feb 2020 was .

Server Hosting

Server Hosting status on 28 Feb 2020 was .
Server Hosting status on 27 Feb 2020 was .
Server Hosting status on 26 Feb 2020 was .
Server Hosting status on 25 Feb 2020 was .
Server Hosting status on 24 Feb 2020 was .
Server Hosting status on 23 Feb 2020 was .
Server Hosting status on 22 Feb 2020 was .

Storage

Storage status on 28 Feb 2020 was .
Storage status on 27 Feb 2020 was .
Storage status on 26 Feb 2020 was .
Storage status on 25 Feb 2020 was .
Storage status on 24 Feb 2020 was .
Storage status on 23 Feb 2020 was .
Storage status on 22 Feb 2020 was .

Website Hosting

Website Hosting status on 28 Feb 2020 was .
Website Hosting status on 27 Feb 2020 was .
Website Hosting status on 26 Feb 2020 was .
Website Hosting status on 25 Feb 2020 was .
Website Hosting status on 24 Feb 2020 was .
Website Hosting status on 23 Feb 2020 was .
Website Hosting status on 22 Feb 2020 was .

Research & Archives

Research Administration

Research Administration status on 28 Feb 2020 was .
Research Administration status on 27 Feb 2020 was .
Research Administration status on 26 Feb 2020 was .
Research Administration status on 25 Feb 2020 was .
Research Administration status on 24 Feb 2020 was .
Research Administration status on 23 Feb 2020 was .
Research Administration status on 22 Feb 2020 was .

Security & Compliance

Identity & Access Management

Identity & Access Management status on 28 Feb 2020 was .
Identity & Access Management status on 27 Feb 2020 was .
Identity & Access Management status on 26 Feb 2020 was .
Identity & Access Management status on 25 Feb 2020 was .
Identity & Access Management status on 24 Feb 2020 was .
Identity & Access Management status on 23 Feb 2020 was .
Identity & Access Management status on 22 Feb 2020 was .

Security Notifications

Security Notifications status on 28 Feb 2020 was .
Security Notifications status on 27 Feb 2020 was .
Security Notifications status on 26 Feb 2020 was .
Security Notifications status on 25 Feb 2020 was .
Security Notifications status on 24 Feb 2020 was .
Security Notifications status on 23 Feb 2020 was .
Security Notifications status on 22 Feb 2020 was .

Teaching & Learning

Classroom & Computer Lab Services

Classroom & Computer Lab Services status on 28 Feb 2020 was .
Classroom & Computer Lab Services status on 27 Feb 2020 was .
Classroom & Computer Lab Services status on 26 Feb 2020 was .
Classroom & Computer Lab Services status on 25 Feb 2020 was .
Classroom & Computer Lab Services status on 24 Feb 2020 was .
Classroom & Computer Lab Services status on 23 Feb 2020 was .
Classroom & Computer Lab Services status on 22 Feb 2020 was .

Instructional Technology Services

Instructional Technology Services status on 28 Feb 2020 was .
Instructional Technology Services status on 27 Feb 2020 was .
Instructional Technology Services status on 26 Feb 2020 was .
Instructional Technology Services status on 25 Feb 2020 was .
Instructional Technology Services status on 24 Feb 2020 was .
Instructional Technology Services status on 23 Feb 2020 was and was under maintenance.
Instructional Technology Services status on 22 Feb 2020 was .

Media Production & Delivery Solutions

Media Production & Delivery Solutions status on 28 Feb 2020 was .
Media Production & Delivery Solutions status on 27 Feb 2020 was .
Media Production & Delivery Solutions status on 26 Feb 2020 was .
Media Production & Delivery Solutions status on 25 Feb 2020 was .
Media Production & Delivery Solutions status on 24 Feb 2020 was .
Media Production & Delivery Solutions status on 23 Feb 2020 was .
Media Production & Delivery Solutions status on 22 Feb 2020 was .