This is the Service Status site for Michigan State University. If you have any questions or need additional assistance, contact the MSU IT Service Desk at 517-432-6200 or ithelp@msu.edu.

Services

36 up
2 issue
1 down
Groups Services status
Group Administrative.
Service Management Tools status is up.
Alumni and Advancement status is up.
Application Services status is up.
Auxiliary Systems status is up.
Business Intelligence & Analytics status is up.
eCommerce Solutions status is up.
Faculty Information Management status is up.
Finance status is up.
Human Resources & Payroll status is down.
Research Systems status is up.
Student Systems status is up.
Group Collaboration Tools & Communication.
Collaboration Tools status is up.
Document Imaging status is up.
Email status is up.
Mobile Services status is degraded-performance with ongoing incident.
Telephony status is down with ongoing incident.
Television status is degraded-performance with ongoing incident.
Website status is up.
Group Data Services.
Enterprise Data Warehouse status is up.
Group Health Information Technology.
Clinical Systems status is up.
Electronic Medical Records (EMR) status is up.
Radiology Services status is up.
Group Infrastructure.
Data Center Services status is up.
Database Hosting & Administration status is up.
Enterprise Monitoring status is up.
Enterprise Scheduling status is up.
Enterprise Search status is up.
Facilities status is up.
Integration Services status is up.
Networking status is up.
Server Hosting status is up.
Storage status is up.
Website Hosting status is up.
Group Research & Archives.
Research Administration status is up.
Group Security & Compliance.
Identity & Access Management status is up.
Security Notifications status is up.
Group Teaching & Learning.
Classroom & Computer Lab Services status is up.
Instructional Technology Services status is up.
Media Production & Delivery Solutions status is up.

Service notifications

Group Collaboration Tools & Communication. Telephony status is down with ongoing incident.
identified, 24 Jul 2017 5:25pm EDT

The Nortel telephone system at the Biomedical and Physical Science Building is down at this time due to a hardware failure. Telecom Systems is working with a vendor to support the restoration of service.

Group Collaboration Tools & Communication. Television status is degraded-performance with ongoing incident.
Campus Cable Television Performance Issues - identified, 25 Jul 2017 10:18am EDT

As of 8:30 pm on July 24, 2017 cable television service was restored on all channels except QAM 28 and QAM 29 which encompass several music channels . Telecom Systems is continuing to work to restore the remaining channels.

identified, 24 Jul 2017 12:07pm EDT

The campus cable television service is experiencing performance issues. Telecommunication Systems and the vendor are working to resolve the issue. Next updated expected at 5 pm today.

Group Collaboration Tools & Communication. Mobile Services status is degraded-performance with ongoing incident.
2-Way Radio System Feature Issue - identified, 01 May 2017 4:11pm EDT

Motorola Radio users are no longer able to send or receive phone calls via their radios. At this time it is expected that the voice call feature will not be able to be restored on the existing system. The two-way radio service and dispatch functions are NOT impacted by this issue. IPF Telecommunication Systems will advise if a solution for voice calls via the radio system becomes available.

identified, 10 Apr 2017 2:56pm EDT

Motorola Radio users are not able to send or receive phone calls via their radios and it appears that the feature may not be able to be restored. The two-way radio service and dispatch functions are NOT impacted by this issue. IPF Telecom Systems staff and the vendor are continuing to investigate options for resolution. The next update will be posted on 4/24/17.

identified, 14 Mar 2017 8:38am EDT

Motorola Radio users are still not able to send or receive phone calls. The two-way radio service and dispatch functions are NOT impacted by this issue. IPF Telecom Systems staff are continuing to work with the vendor to attempt to restore the feature. The next update will be posted on 3/28/17.

identified, 01 Mar 2017 9:22am EST

Motorola Radio users are still not able to send or receive phone calls. The two-way radio service and dispatch functions are NOT impacted by this issue. IPF Telecom Systems staff are continuing to work with the vendor to resolve the issue. The next update will be posted on 3/14/17.

identified, 08 Feb 2017 4:26pm EST

Motorola Radio users are still not able to send or receive phone calls. The two-way radio service and dispatch functions are NOT impacted by this issue. Motorola Support services and IPF Telecom Systems staff are continuing to systematically troubleshoot the problem. At this time, it is unclear when the service will be restored. Future updates will be posted as information becomes available.

identified, 17 Jan 2017 8:00am EST

At this time Motorola Radio users will not be able to Send or Receive phone calls. The two-way radio service and dispatch functions will NOT be impacted by this issue. A Motorola Authorized vendor has been contacted for support services. At this time it is unclear when the service will be restored. Future updates will be posted as information becomes available.

Planned Maintenance

Services history

Service Management Tools

Service Management Tools status on 28 Jul 2017 was up.
Service Management Tools status on 27 Jul 2017 was up.
Service Management Tools status on 26 Jul 2017 was up.
Service Management Tools status on 25 Jul 2017 was up.
Service Management Tools status on 24 Jul 2017 was up.
Service Management Tools status on 23 Jul 2017 was up.
Service Management Tools status on 22 Jul 2017 was up.

Alumni and Advancement

Alumni and Advancement status on 28 Jul 2017 was up.
Alumni and Advancement status on 27 Jul 2017 was up.
Alumni and Advancement status on 26 Jul 2017 was up.
Alumni and Advancement status on 25 Jul 2017 was up.
Alumni and Advancement status on 24 Jul 2017 was up.
Alumni and Advancement status on 23 Jul 2017 was up.
Alumni and Advancement status on 22 Jul 2017 was up.

Application Services

Application Services status on 28 Jul 2017 was up.
Application Services status on 27 Jul 2017 was up.
Application Services status on 26 Jul 2017 was up.
Application Services status on 25 Jul 2017 was up.
Application Services status on 24 Jul 2017 was up.
Application Services status on 23 Jul 2017 was up.
Application Services status on 22 Jul 2017 was up.

Auxiliary Systems

Auxiliary Systems status on 28 Jul 2017 was up.
Auxiliary Systems status on 27 Jul 2017 was up.
Auxiliary Systems status on 26 Jul 2017 was up.
Auxiliary Systems status on 25 Jul 2017 was up.
Auxiliary Systems status on 24 Jul 2017 was up.
Auxiliary Systems status on 23 Jul 2017 was degraded-performance and was under maintenance.
Auxiliary Systems status on 22 Jul 2017 was up.

Business Intelligence & Analytics

Business Intelligence & Analytics status on 28 Jul 2017 was up.
Business Intelligence & Analytics status on 27 Jul 2017 was up.
Business Intelligence & Analytics status on 26 Jul 2017 was up.
Business Intelligence & Analytics status on 25 Jul 2017 was down and was under maintenance.
Business Intelligence & Analytics status on 24 Jul 2017 was up.
Business Intelligence & Analytics status on 23 Jul 2017 was up.
Business Intelligence & Analytics status on 22 Jul 2017 was up.

eCommerce Solutions

eCommerce Solutions status on 28 Jul 2017 was up.
eCommerce Solutions status on 27 Jul 2017 was up.
eCommerce Solutions status on 26 Jul 2017 was up.
eCommerce Solutions status on 25 Jul 2017 was up.
eCommerce Solutions status on 24 Jul 2017 was up.
eCommerce Solutions status on 23 Jul 2017 was up.
eCommerce Solutions status on 22 Jul 2017 was up.

Faculty Information Management

Faculty Information Management status on 28 Jul 2017 was up.
Faculty Information Management status on 27 Jul 2017 was up.
Faculty Information Management status on 26 Jul 2017 was up.
Faculty Information Management status on 25 Jul 2017 was up.
Faculty Information Management status on 24 Jul 2017 was up.
Faculty Information Management status on 23 Jul 2017 was up.
Faculty Information Management status on 22 Jul 2017 was up.

Finance

Finance status on 28 Jul 2017 was up.
Finance status on 27 Jul 2017 was up.
Finance status on 26 Jul 2017 was up.
Finance status on 25 Jul 2017 was up.
Finance status on 24 Jul 2017 was up.
Finance status on 23 Jul 2017 was up.
Finance status on 22 Jul 2017 was up.

Human Resources & Payroll

Human Resources & Payroll status on 28 Jul 2017 was up.
Human Resources & Payroll status on 27 Jul 2017 was up.
Human Resources & Payroll status on 26 Jul 2017 was up.
Human Resources & Payroll status on 25 Jul 2017 was up.
Human Resources & Payroll status on 24 Jul 2017 was up.
Human Resources & Payroll status on 23 Jul 2017 was up.
Human Resources & Payroll status on 22 Jul 2017 was up.

Research Systems

Research Systems status on 28 Jul 2017 was up.
Research Systems status on 27 Jul 2017 was up.
Research Systems status on 26 Jul 2017 was up.
Research Systems status on 25 Jul 2017 was up.
Research Systems status on 24 Jul 2017 was up.
Research Systems status on 23 Jul 2017 was up.
Research Systems status on 22 Jul 2017 was up.

Student Systems

Student Systems status on 28 Jul 2017 was up.
Student Systems status on 27 Jul 2017 was up.
Student Systems status on 26 Jul 2017 was up.
Student Systems status on 25 Jul 2017 was up.
Student Systems status on 24 Jul 2017 was up.
Student Systems status on 23 Jul 2017 was up.
Student Systems status on 22 Jul 2017 was up.

Collaboration Tools & Communication

Collaboration Tools

Collaboration Tools status on 28 Jul 2017 was up.
Collaboration Tools status on 27 Jul 2017 was up.
Collaboration Tools status on 26 Jul 2017 was up.
Collaboration Tools status on 25 Jul 2017 was up.
Collaboration Tools status on 24 Jul 2017 was up.
Collaboration Tools status on 23 Jul 2017 was up.
Collaboration Tools status on 22 Jul 2017 was up.

Document Imaging

Document Imaging status on 28 Jul 2017 was up.
Document Imaging status on 27 Jul 2017 was up.
Document Imaging status on 26 Jul 2017 was up.
Document Imaging status on 25 Jul 2017 was up.
Document Imaging status on 24 Jul 2017 was up.
Document Imaging status on 23 Jul 2017 was up.
Document Imaging status on 22 Jul 2017 was up.

Email

Email status on 28 Jul 2017 was up.
Email status on 27 Jul 2017 was up.
Email status on 26 Jul 2017 was up.
Email status on 25 Jul 2017 was up.
Email status on 24 Jul 2017 was up.
Email status on 23 Jul 2017 was up.
Email status on 22 Jul 2017 was up.

Mobile Services

Mobile Services status on 28 Jul 2017 was degraded-performance and had incident.
Mobile Services status on 27 Jul 2017 was degraded-performance and had incident.
Mobile Services status on 26 Jul 2017 was degraded-performance and had incident.
Mobile Services status on 25 Jul 2017 was degraded-performance and had incident.
Mobile Services status on 24 Jul 2017 was degraded-performance and had incident.
Mobile Services status on 23 Jul 2017 was degraded-performance and had incident.
Mobile Services status on 22 Jul 2017 was degraded-performance and had incident.

Telephony

Telephony status on 28 Jul 2017 was down and had incident.
Telephony status on 27 Jul 2017 was down and had incident.
Telephony status on 26 Jul 2017 was down and had incident.
Telephony status on 25 Jul 2017 was down and had incident.
Telephony status on 24 Jul 2017 was down and had incident.
Telephony status on 23 Jul 2017 was up.
Telephony status on 22 Jul 2017 was up.

Television

Television status on 28 Jul 2017 was degraded-performance and had incident.
Television status on 27 Jul 2017 was degraded-performance and had incident.
Television status on 26 Jul 2017 was degraded-performance and had incident.
Television status on 25 Jul 2017 was degraded-performance and had incident.
Television status on 24 Jul 2017 was degraded-performance and had incident.
Television status on 23 Jul 2017 was up.
Television status on 22 Jul 2017 was up.

Website

Website status on 28 Jul 2017 was up.
Website status on 27 Jul 2017 was up.
Website status on 26 Jul 2017 was up.
Website status on 25 Jul 2017 was up.
Website status on 24 Jul 2017 was up.
Website status on 23 Jul 2017 was down and was under maintenance.
Website status on 22 Jul 2017 was up.

Enterprise Data Warehouse

Enterprise Data Warehouse status on 21 Apr 2017 was up.
Enterprise Data Warehouse status on 20 Apr 2017 was up.
Enterprise Data Warehouse status on 19 Apr 2017 was up.
Enterprise Data Warehouse status on 18 Apr 2017 was up.
Enterprise Data Warehouse status on 17 Apr 2017 was up.
Enterprise Data Warehouse status on 16 Apr 2017 was up.
Enterprise Data Warehouse status on 15 Apr 2017 was up.

Health Information Technology

Clinical Systems

Clinical Systems status on 28 Jul 2017 was up.
Clinical Systems status on 27 Jul 2017 was up.
Clinical Systems status on 26 Jul 2017 was up.
Clinical Systems status on 25 Jul 2017 was up.
Clinical Systems status on 24 Jul 2017 was up.
Clinical Systems status on 23 Jul 2017 was up.
Clinical Systems status on 22 Jul 2017 was up.

Electronic Medical Records (EMR)

Electronic Medical Records (EMR) status on 28 Jul 2017 was up.
Electronic Medical Records (EMR) status on 27 Jul 2017 was up.
Electronic Medical Records (EMR) status on 26 Jul 2017 was up.
Electronic Medical Records (EMR) status on 25 Jul 2017 was up.
Electronic Medical Records (EMR) status on 24 Jul 2017 was up.
Electronic Medical Records (EMR) status on 23 Jul 2017 was up.
Electronic Medical Records (EMR) status on 22 Jul 2017 was up.

Radiology Services

Radiology Services status on 28 Jul 2017 was up.
Radiology Services status on 27 Jul 2017 was up.
Radiology Services status on 26 Jul 2017 was up.
Radiology Services status on 25 Jul 2017 was up.
Radiology Services status on 24 Jul 2017 was up.
Radiology Services status on 23 Jul 2017 was up.
Radiology Services status on 22 Jul 2017 was up.

Data Center Services

Data Center Services status on 28 Jul 2017 was up.
Data Center Services status on 27 Jul 2017 was up.
Data Center Services status on 26 Jul 2017 was up.
Data Center Services status on 25 Jul 2017 was up.
Data Center Services status on 24 Jul 2017 was up.
Data Center Services status on 23 Jul 2017 was up and had incident.
Data Center Services status on 22 Jul 2017 was up.

Database Hosting & Administration

Database Hosting & Administration status on 28 Jul 2017 was up.
Database Hosting & Administration status on 27 Jul 2017 was up.
Database Hosting & Administration status on 26 Jul 2017 was up.
Database Hosting & Administration status on 25 Jul 2017 was up.
Database Hosting & Administration status on 24 Jul 2017 was up.
Database Hosting & Administration status on 23 Jul 2017 was up.
Database Hosting & Administration status on 22 Jul 2017 was up.

Enterprise Monitoring

Enterprise Monitoring status on 28 Jul 2017 was up.
Enterprise Monitoring status on 27 Jul 2017 was up.
Enterprise Monitoring status on 26 Jul 2017 was up.
Enterprise Monitoring status on 25 Jul 2017 was up.
Enterprise Monitoring status on 24 Jul 2017 was up.
Enterprise Monitoring status on 23 Jul 2017 was up.
Enterprise Monitoring status on 22 Jul 2017 was up.

Enterprise Scheduling

Enterprise Scheduling status on 28 Jul 2017 was up.
Enterprise Scheduling status on 27 Jul 2017 was up.
Enterprise Scheduling status on 26 Jul 2017 was up.
Enterprise Scheduling status on 25 Jul 2017 was up.
Enterprise Scheduling status on 24 Jul 2017 was up.
Enterprise Scheduling status on 23 Jul 2017 was up.
Enterprise Scheduling status on 22 Jul 2017 was up.

Enterprise Search

Enterprise Search status on 28 Jul 2017 was up.
Enterprise Search status on 27 Jul 2017 was up.
Enterprise Search status on 26 Jul 2017 was up.
Enterprise Search status on 25 Jul 2017 was up.
Enterprise Search status on 24 Jul 2017 was up.
Enterprise Search status on 23 Jul 2017 was up.
Enterprise Search status on 22 Jul 2017 was up.

Facilities

Facilities status on 28 Jul 2017 was up.
Facilities status on 27 Jul 2017 was up.
Facilities status on 26 Jul 2017 was up.
Facilities status on 25 Jul 2017 was up.
Facilities status on 24 Jul 2017 was up.
Facilities status on 23 Jul 2017 was up.
Facilities status on 22 Jul 2017 was up.

Integration Services

Integration Services status on 28 Jul 2017 was up.
Integration Services status on 27 Jul 2017 was up.
Integration Services status on 26 Jul 2017 was up.
Integration Services status on 25 Jul 2017 was up.
Integration Services status on 24 Jul 2017 was up.
Integration Services status on 23 Jul 2017 was up.
Integration Services status on 22 Jul 2017 was up.

Networking

Networking status on 28 Jul 2017 was up.
Networking status on 27 Jul 2017 was up.
Networking status on 26 Jul 2017 was up.
Networking status on 25 Jul 2017 was down and was under maintenance.
Networking status on 24 Jul 2017 was up.
Networking status on 23 Jul 2017 was up.
Networking status on 22 Jul 2017 was up.

Server Hosting

Server Hosting status on 28 Jul 2017 was up.
Server Hosting status on 27 Jul 2017 was up.
Server Hosting status on 26 Jul 2017 was up.
Server Hosting status on 25 Jul 2017 was up.
Server Hosting status on 24 Jul 2017 was up.
Server Hosting status on 23 Jul 2017 was up.
Server Hosting status on 22 Jul 2017 was up.

Storage

Storage status on 28 Jul 2017 was up.
Storage status on 27 Jul 2017 was up.
Storage status on 26 Jul 2017 was up.
Storage status on 25 Jul 2017 was up.
Storage status on 24 Jul 2017 was up.
Storage status on 23 Jul 2017 was up.
Storage status on 22 Jul 2017 was up.

Website Hosting

Website Hosting status on 28 Jul 2017 was up.
Website Hosting status on 27 Jul 2017 was up.
Website Hosting status on 26 Jul 2017 was up.
Website Hosting status on 25 Jul 2017 was up.
Website Hosting status on 24 Jul 2017 was up.
Website Hosting status on 23 Jul 2017 was up.
Website Hosting status on 22 Jul 2017 was up.

Research & Archives

Research Administration

Research Administration status on 28 Jul 2017 was up.
Research Administration status on 27 Jul 2017 was up.
Research Administration status on 26 Jul 2017 was up.
Research Administration status on 25 Jul 2017 was up.
Research Administration status on 24 Jul 2017 was up.
Research Administration status on 23 Jul 2017 was up.
Research Administration status on 22 Jul 2017 was up.

Security & Compliance

Identity & Access Management

Identity & Access Management status on 28 Jul 2017 was up.
Identity & Access Management status on 27 Jul 2017 was up.
Identity & Access Management status on 26 Jul 2017 was up.
Identity & Access Management status on 25 Jul 2017 was up.
Identity & Access Management status on 24 Jul 2017 was up.
Identity & Access Management status on 23 Jul 2017 was up.
Identity & Access Management status on 22 Jul 2017 was up.

Security Notifications

Security Notifications status on 28 Jul 2017 was up.
Security Notifications status on 27 Jul 2017 was up.
Security Notifications status on 26 Jul 2017 was up.
Security Notifications status on 25 Jul 2017 was up.
Security Notifications status on 24 Jul 2017 was up.
Security Notifications status on 23 Jul 2017 was up.
Security Notifications status on 22 Jul 2017 was up.

Teaching & Learning

Classroom & Computer Lab Services

Classroom & Computer Lab Services status on 28 Jul 2017 was up.
Classroom & Computer Lab Services status on 27 Jul 2017 was up.
Classroom & Computer Lab Services status on 26 Jul 2017 was up.
Classroom & Computer Lab Services status on 25 Jul 2017 was up.
Classroom & Computer Lab Services status on 24 Jul 2017 was up.
Classroom & Computer Lab Services status on 23 Jul 2017 was up.
Classroom & Computer Lab Services status on 22 Jul 2017 was up.

Instructional Technology Services

Instructional Technology Services status on 28 Jul 2017 was up.
Instructional Technology Services status on 27 Jul 2017 was up.
Instructional Technology Services status on 26 Jul 2017 was up.
Instructional Technology Services status on 25 Jul 2017 was up.
Instructional Technology Services status on 24 Jul 2017 was up.
Instructional Technology Services status on 23 Jul 2017 was up.
Instructional Technology Services status on 22 Jul 2017 was up.

Media Production & Delivery Solutions

Media Production & Delivery Solutions status on 28 Jul 2017 was up.
Media Production & Delivery Solutions status on 27 Jul 2017 was up.
Media Production & Delivery Solutions status on 26 Jul 2017 was up.
Media Production & Delivery Solutions status on 25 Jul 2017 was up.
Media Production & Delivery Solutions status on 24 Jul 2017 was up.
Media Production & Delivery Solutions status on 23 Jul 2017 was up and was under maintenance.
Media Production & Delivery Solutions status on 22 Jul 2017 was up.