This is the Service Status site for Michigan State University. If you have any questions or need additional assistance, contact the MSU IT Service Desk at 517-432-6200 or ithelp@msu.edu.

Services

37 up
2 issue
0 down
Groups Services status
Group Administrative.
Service Management Tools status is up.
Alumni and Advancement status is up.
Application Services status is up.
Auxiliary Systems status is up.
Business Intelligence & Analytics status is degraded-performance with ongoing incident.
eCommerce Solutions status is up.
Faculty Information Management status is up.
Finance status is up.
Human Resources & Payroll status is up.
Research Systems status is up.
Student Systems status is up.
Group Collaboration Tools & Communication.
Collaboration Tools status is up.
Document Imaging status is up.
Email status is up.
Mobile Services status is up.
Telephony status is up.
Television status is up.
Website status is up.
Group Data Services.
Enterprise Data Warehouse status is up.
Group Health Information Technology.
Clinical Systems status is up.
Electronic Medical Records (EMR) status is degraded-performance with ongoing incident.
Radiology Services status is up.
Group Infrastructure.
Data Center Services status is up.
Database Hosting & Administration status is up.
Enterprise Monitoring status is up.
Enterprise Scheduling status is up.
Enterprise Search status is up.
Facilities status is up.
Integration Services status is up.
Networking status is up.
Server Hosting status is up.
Storage status is up.
Website Hosting status is up.
Group Research & Archives.
Research Administration status is up.
Group Security & Compliance.
Identity & Access Management status is up.
Security Notifications status is up.
Group Teaching & Learning.
Classroom & Computer Lab Services status is up.
Instructional Technology Services status is up.
Media Production & Delivery Solutions status is up.

Notifications

Group Health Information Technology. Electronic Medical Records (EMR) status is degraded-performance with ongoing incident.
[Incident - Investigating] Electronic Health Records (EHR / EMR) / Athena Is Experiencing Performance Issues - investigating, 12 Nov 2019 10:50am EST

On Tuesday, November 12, 2019 at 10:50 AM, an incident was reported that impacts Electronic Health Records (EHR / EMR) / Athena. Users are encountering an error message when entering patient intake information. The service providers are aware and they are working to resolve the incident. The next update will be provided at 12:00 PM on Tuesday, November 12, 2019.

Group Administrative. Business Intelligence & Analytics status is degraded-performance with ongoing incident.
[Incident - Identified] Cognos Is Experiencing Performance Issues - identified, 03 Aug 2018 12:10pm EDT

On Friday, August 3, 2018 at 12:00 PM, an issue was reported that impacts Cognos Business Intelligence generating PDF and Excel reports. The service providers are aware and assessing options to resolve the issue. The suggested work-around is to schedule generation of the PDF and deliver via email instead.

The next update will be provided at 5:00 PM on Friday, December 6, 2019.

Also, note the following EBS Compatibility Matrix of supported web browsers for best functionality in Cognos Business Intelligence:

https://hr.msu.edu/ebshelp/your-computer/FullCompatibilityMatrix.pdf

identified, 03 Aug 2018 12:00pm EDT

On Friday, August 3, 2018 at 12:00 PM, an issue was reported that impacts Cognos Business Intelligence generating PDF and Excel reports. The service providers are aware and assessing options to resolve the issue. Suggested work-around is to schedule generation of the PDF and deliver via email.

The next update will be provided at 9:00 AM on Friday, September 21, 2018.
 

Planned Maintenance

Services history

Service Management Tools

Service Management Tools status on 15 Nov 2019 was .
Service Management Tools status on 14 Nov 2019 was .
Service Management Tools status on 13 Nov 2019 was .
Service Management Tools status on 12 Nov 2019 was .
Service Management Tools status on 11 Nov 2019 was .
Service Management Tools status on 10 Nov 2019 was .
Service Management Tools status on 09 Nov 2019 was .

Alumni and Advancement

Alumni and Advancement status on 15 Nov 2019 was .
Alumni and Advancement status on 14 Nov 2019 was .
Alumni and Advancement status on 13 Nov 2019 was .
Alumni and Advancement status on 12 Nov 2019 was .
Alumni and Advancement status on 11 Nov 2019 was .
Alumni and Advancement status on 10 Nov 2019 was .
Alumni and Advancement status on 09 Nov 2019 was .

Application Services

Application Services status on 15 Nov 2019 was .
Application Services status on 14 Nov 2019 was .
Application Services status on 13 Nov 2019 was .
Application Services status on 12 Nov 2019 was .
Application Services status on 11 Nov 2019 was .
Application Services status on 10 Nov 2019 was .
Application Services status on 09 Nov 2019 was .

Auxiliary Systems

Auxiliary Systems status on 15 Nov 2019 was .
Auxiliary Systems status on 14 Nov 2019 was .
Auxiliary Systems status on 13 Nov 2019 was and had incident.
Auxiliary Systems status on 12 Nov 2019 was .
Auxiliary Systems status on 11 Nov 2019 was .
Auxiliary Systems status on 10 Nov 2019 was .
Auxiliary Systems status on 09 Nov 2019 was .

Business Intelligence & Analytics

Business Intelligence & Analytics status on 15 Nov 2019 was and had incident.
Business Intelligence & Analytics status on 14 Nov 2019 was and had incident.
Business Intelligence & Analytics status on 13 Nov 2019 was and had incident.
Business Intelligence & Analytics status on 12 Nov 2019 was and had incident.
Business Intelligence & Analytics status on 11 Nov 2019 was and had incident.
Business Intelligence & Analytics status on 10 Nov 2019 was and had incident.
Business Intelligence & Analytics status on 09 Nov 2019 was and had incident.

eCommerce Solutions

eCommerce Solutions status on 15 Nov 2019 was .
eCommerce Solutions status on 14 Nov 2019 was .
eCommerce Solutions status on 13 Nov 2019 was .
eCommerce Solutions status on 12 Nov 2019 was .
eCommerce Solutions status on 11 Nov 2019 was .
eCommerce Solutions status on 10 Nov 2019 was .
eCommerce Solutions status on 09 Nov 2019 was .

Faculty Information Management

Faculty Information Management status on 15 Nov 2019 was .
Faculty Information Management status on 14 Nov 2019 was .
Faculty Information Management status on 13 Nov 2019 was .
Faculty Information Management status on 12 Nov 2019 was .
Faculty Information Management status on 11 Nov 2019 was .
Faculty Information Management status on 10 Nov 2019 was .
Faculty Information Management status on 09 Nov 2019 was .

Finance

Finance status on 15 Nov 2019 was .
Finance status on 14 Nov 2019 was .
Finance status on 13 Nov 2019 was .
Finance status on 12 Nov 2019 was .
Finance status on 11 Nov 2019 was .
Finance status on 10 Nov 2019 was .
Finance status on 09 Nov 2019 was .

Human Resources & Payroll

Human Resources & Payroll status on 15 Nov 2019 was .
Human Resources & Payroll status on 14 Nov 2019 was .
Human Resources & Payroll status on 13 Nov 2019 was .
Human Resources & Payroll status on 12 Nov 2019 was .
Human Resources & Payroll status on 11 Nov 2019 was .
Human Resources & Payroll status on 10 Nov 2019 was .
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Research Systems

Research Systems status on 15 Nov 2019 was .
Research Systems status on 14 Nov 2019 was .
Research Systems status on 13 Nov 2019 was .
Research Systems status on 12 Nov 2019 was .
Research Systems status on 11 Nov 2019 was .
Research Systems status on 10 Nov 2019 was .
Research Systems status on 09 Nov 2019 was .

Student Systems

Student Systems status on 15 Nov 2019 was .
Student Systems status on 14 Nov 2019 was .
Student Systems status on 13 Nov 2019 was .
Student Systems status on 12 Nov 2019 was .
Student Systems status on 11 Nov 2019 was .
Student Systems status on 10 Nov 2019 was and was under maintenance.
Student Systems status on 09 Nov 2019 was .

Collaboration Tools & Communication

Collaboration Tools

Collaboration Tools status on 15 Nov 2019 was .
Collaboration Tools status on 14 Nov 2019 was .
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Collaboration Tools status on 12 Nov 2019 was .
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Collaboration Tools status on 10 Nov 2019 was .
Collaboration Tools status on 09 Nov 2019 was .

Document Imaging

Document Imaging status on 15 Nov 2019 was .
Document Imaging status on 14 Nov 2019 was .
Document Imaging status on 13 Nov 2019 was .
Document Imaging status on 12 Nov 2019 was .
Document Imaging status on 11 Nov 2019 was .
Document Imaging status on 10 Nov 2019 was .
Document Imaging status on 09 Nov 2019 was .

Email

Email status on 15 Nov 2019 was .
Email status on 14 Nov 2019 was .
Email status on 13 Nov 2019 was .
Email status on 12 Nov 2019 was .
Email status on 11 Nov 2019 was .
Email status on 10 Nov 2019 was .
Email status on 09 Nov 2019 was and was under maintenance.

Mobile Services

Mobile Services status on 15 Nov 2019 was .
Mobile Services status on 14 Nov 2019 was .
Mobile Services status on 13 Nov 2019 was .
Mobile Services status on 12 Nov 2019 was .
Mobile Services status on 11 Nov 2019 was .
Mobile Services status on 10 Nov 2019 was .
Mobile Services status on 09 Nov 2019 was .

Telephony

Telephony status on 15 Nov 2019 was .
Telephony status on 14 Nov 2019 was .
Telephony status on 13 Nov 2019 was .
Telephony status on 12 Nov 2019 was .
Telephony status on 11 Nov 2019 was .
Telephony status on 10 Nov 2019 was .
Telephony status on 09 Nov 2019 was .

Television

Television status on 15 Nov 2019 was .
Television status on 14 Nov 2019 was .
Television status on 13 Nov 2019 was .
Television status on 12 Nov 2019 was .
Television status on 11 Nov 2019 was .
Television status on 10 Nov 2019 was .
Television status on 09 Nov 2019 was .

Website

Website status on 15 Nov 2019 was .
Website status on 14 Nov 2019 was and was under maintenance.
Website status on 13 Nov 2019 was .
Website status on 12 Nov 2019 was .
Website status on 11 Nov 2019 was .
Website status on 10 Nov 2019 was .
Website status on 09 Nov 2019 was .

Enterprise Data Warehouse

Enterprise Data Warehouse status on 25 Sep 2019 was .
Enterprise Data Warehouse status on 24 Sep 2019 was .
Enterprise Data Warehouse status on 23 Sep 2019 was .
Enterprise Data Warehouse status on 22 Sep 2019 was .
Enterprise Data Warehouse status on 21 Sep 2019 was .
Enterprise Data Warehouse status on 20 Sep 2019 was .
Enterprise Data Warehouse status on 19 Sep 2019 was .

Health Information Technology

Clinical Systems

Clinical Systems status on 15 Nov 2019 was .
Clinical Systems status on 14 Nov 2019 was .
Clinical Systems status on 13 Nov 2019 was .
Clinical Systems status on 12 Nov 2019 was .
Clinical Systems status on 11 Nov 2019 was .
Clinical Systems status on 10 Nov 2019 was .
Clinical Systems status on 09 Nov 2019 was .

Electronic Medical Records (EMR)

Electronic Medical Records (EMR) status on 15 Nov 2019 was and had incident.
Electronic Medical Records (EMR) status on 14 Nov 2019 was and had incident.
Electronic Medical Records (EMR) status on 13 Nov 2019 was and had incident.
Electronic Medical Records (EMR) status on 12 Nov 2019 was and had incident.
Electronic Medical Records (EMR) status on 11 Nov 2019 was and had incident.
Electronic Medical Records (EMR) status on 10 Nov 2019 was and had incident.
Electronic Medical Records (EMR) status on 09 Nov 2019 was and had incident.

Radiology Services

Radiology Services status on 15 Nov 2019 was .
Radiology Services status on 14 Nov 2019 was .
Radiology Services status on 13 Nov 2019 was .
Radiology Services status on 12 Nov 2019 was .
Radiology Services status on 11 Nov 2019 was .
Radiology Services status on 10 Nov 2019 was .
Radiology Services status on 09 Nov 2019 was .

Data Center Services

Data Center Services status on 15 Nov 2019 was .
Data Center Services status on 14 Nov 2019 was .
Data Center Services status on 13 Nov 2019 was .
Data Center Services status on 12 Nov 2019 was .
Data Center Services status on 11 Nov 2019 was .
Data Center Services status on 10 Nov 2019 was .
Data Center Services status on 09 Nov 2019 was .

Database Hosting & Administration

Database Hosting & Administration status on 15 Nov 2019 was .
Database Hosting & Administration status on 14 Nov 2019 was .
Database Hosting & Administration status on 13 Nov 2019 was .
Database Hosting & Administration status on 12 Nov 2019 was .
Database Hosting & Administration status on 11 Nov 2019 was .
Database Hosting & Administration status on 10 Nov 2019 was .
Database Hosting & Administration status on 09 Nov 2019 was and was under maintenance.

Enterprise Monitoring

Enterprise Monitoring status on 15 Nov 2019 was .
Enterprise Monitoring status on 14 Nov 2019 was .
Enterprise Monitoring status on 13 Nov 2019 was .
Enterprise Monitoring status on 12 Nov 2019 was .
Enterprise Monitoring status on 11 Nov 2019 was .
Enterprise Monitoring status on 10 Nov 2019 was .
Enterprise Monitoring status on 09 Nov 2019 was .

Enterprise Scheduling

Enterprise Scheduling status on 15 Nov 2019 was .
Enterprise Scheduling status on 14 Nov 2019 was .
Enterprise Scheduling status on 13 Nov 2019 was .
Enterprise Scheduling status on 12 Nov 2019 was .
Enterprise Scheduling status on 11 Nov 2019 was .
Enterprise Scheduling status on 10 Nov 2019 was .
Enterprise Scheduling status on 09 Nov 2019 was .

Enterprise Search

Enterprise Search status on 15 Nov 2019 was .
Enterprise Search status on 14 Nov 2019 was .
Enterprise Search status on 13 Nov 2019 was .
Enterprise Search status on 12 Nov 2019 was .
Enterprise Search status on 11 Nov 2019 was .
Enterprise Search status on 10 Nov 2019 was .
Enterprise Search status on 09 Nov 2019 was .

Facilities

Facilities status on 15 Nov 2019 was .
Facilities status on 14 Nov 2019 was .
Facilities status on 13 Nov 2019 was .
Facilities status on 12 Nov 2019 was .
Facilities status on 11 Nov 2019 was .
Facilities status on 10 Nov 2019 was .
Facilities status on 09 Nov 2019 was .

Integration Services

Integration Services status on 15 Nov 2019 was .
Integration Services status on 14 Nov 2019 was .
Integration Services status on 13 Nov 2019 was .
Integration Services status on 12 Nov 2019 was .
Integration Services status on 11 Nov 2019 was .
Integration Services status on 10 Nov 2019 was .
Integration Services status on 09 Nov 2019 was .

Networking

Networking status on 15 Nov 2019 was .
Networking status on 14 Nov 2019 was .
Networking status on 13 Nov 2019 was and had incident.
Networking status on 12 Nov 2019 was .
Networking status on 11 Nov 2019 was .
Networking status on 10 Nov 2019 was .
Networking status on 09 Nov 2019 was .

Server Hosting

Server Hosting status on 15 Nov 2019 was .
Server Hosting status on 14 Nov 2019 was .
Server Hosting status on 13 Nov 2019 was .
Server Hosting status on 12 Nov 2019 was .
Server Hosting status on 11 Nov 2019 was .
Server Hosting status on 10 Nov 2019 was .
Server Hosting status on 09 Nov 2019 was .

Storage

Storage status on 15 Nov 2019 was .
Storage status on 14 Nov 2019 was .
Storage status on 13 Nov 2019 was .
Storage status on 12 Nov 2019 was .
Storage status on 11 Nov 2019 was .
Storage status on 10 Nov 2019 was .
Storage status on 09 Nov 2019 was .

Website Hosting

Website Hosting status on 15 Nov 2019 was .
Website Hosting status on 14 Nov 2019 was .
Website Hosting status on 13 Nov 2019 was .
Website Hosting status on 12 Nov 2019 was .
Website Hosting status on 11 Nov 2019 was .
Website Hosting status on 10 Nov 2019 was .
Website Hosting status on 09 Nov 2019 was .

Research & Archives

Research Administration

Research Administration status on 15 Nov 2019 was .
Research Administration status on 14 Nov 2019 was .
Research Administration status on 13 Nov 2019 was .
Research Administration status on 12 Nov 2019 was .
Research Administration status on 11 Nov 2019 was .
Research Administration status on 10 Nov 2019 was .
Research Administration status on 09 Nov 2019 was .

Security & Compliance

Identity & Access Management

Identity & Access Management status on 15 Nov 2019 was .
Identity & Access Management status on 14 Nov 2019 was .
Identity & Access Management status on 13 Nov 2019 was .
Identity & Access Management status on 12 Nov 2019 was .
Identity & Access Management status on 11 Nov 2019 was .
Identity & Access Management status on 10 Nov 2019 was .
Identity & Access Management status on 09 Nov 2019 was .

Security Notifications

Security Notifications status on 15 Nov 2019 was .
Security Notifications status on 14 Nov 2019 was .
Security Notifications status on 13 Nov 2019 was .
Security Notifications status on 12 Nov 2019 was .
Security Notifications status on 11 Nov 2019 was .
Security Notifications status on 10 Nov 2019 was .
Security Notifications status on 09 Nov 2019 was .

Teaching & Learning

Classroom & Computer Lab Services

Classroom & Computer Lab Services status on 15 Nov 2019 was .
Classroom & Computer Lab Services status on 14 Nov 2019 was .
Classroom & Computer Lab Services status on 13 Nov 2019 was .
Classroom & Computer Lab Services status on 12 Nov 2019 was .
Classroom & Computer Lab Services status on 11 Nov 2019 was .
Classroom & Computer Lab Services status on 10 Nov 2019 was .
Classroom & Computer Lab Services status on 09 Nov 2019 was .

Instructional Technology Services

Instructional Technology Services status on 15 Nov 2019 was .
Instructional Technology Services status on 14 Nov 2019 was .
Instructional Technology Services status on 13 Nov 2019 was .
Instructional Technology Services status on 12 Nov 2019 was and had incident.
Instructional Technology Services status on 11 Nov 2019 was .
Instructional Technology Services status on 10 Nov 2019 was .
Instructional Technology Services status on 09 Nov 2019 was .

Media Production & Delivery Solutions

Media Production & Delivery Solutions status on 15 Nov 2019 was .
Media Production & Delivery Solutions status on 14 Nov 2019 was .
Media Production & Delivery Solutions status on 13 Nov 2019 was .
Media Production & Delivery Solutions status on 12 Nov 2019 was .
Media Production & Delivery Solutions status on 11 Nov 2019 was .
Media Production & Delivery Solutions status on 10 Nov 2019 was .
Media Production & Delivery Solutions status on 09 Nov 2019 was .