This is the Service Status site for Michigan State University. If you have any questions or need additional assistance, contact the MSU IT Service Desk at 517-432-6200 or ithelp@msu.edu.

Services

37 up
1 issue
1 down
Groups Services status
Group Administrative.
Service Management Tools status is up.
Alumni and Advancement status is up.
Application Services status is up.
Auxiliary Systems status is down with ongoing incident.
Business Intelligence & Analytics status is degraded-performance with ongoing incident.
eCommerce Solutions status is up.
Faculty Information Management status is up.
Finance status is up.
Human Resources & Payroll status is up.
Research Systems status is up.
Student Systems status is up.
Group Collaboration Tools & Communication.
Collaboration Tools status is up.
Document Imaging status is up.
Email status is up.
Mobile Services status is up.
Telephony status is up.
Television status is up.
Website status is up.
Group Data Services.
Enterprise Data Warehouse status is up.
Group Health Information Technology.
Clinical Systems status is up.
Electronic Medical Records (EMR) status is up.
Radiology Services status is up.
Group Infrastructure.
Data Center Services status is up.
Database Hosting & Administration status is up.
Enterprise Monitoring status is up.
Enterprise Scheduling status is up.
Enterprise Search status is up.
Facilities status is up.
Integration Services status is up.
Networking status is up.
Server Hosting status is up.
Storage status is up.
Website Hosting status is up.
Group Research & Archives.
Research Administration status is up.
Group Security & Compliance.
Identity & Access Management status is up.
Security Notifications status is up.
Group Teaching & Learning.
Classroom & Computer Lab Services status is up.
Instructional Technology Services status is up.
Media Production & Delivery Solutions status is up.

Notifications

Group Administrative. Auxiliary Systems status is down with ongoing incident.
[Incident - Investigating] Pinnacle Is Unavailable - investigating, 19 Feb 2019 11:37am EST

On Tuesday, February 19, 2019 at 11:35 PM, we have some updated information regarding the incident detected with Pinnacle. Pinnacle is still out of service and the service providers are still working to resolve the incident. The next update will be at 3:00 PM on Tuesday, February 19, 2019.

investigating, 19 Feb 2019 8:29am EST

On Tuesday, February 19, 2019 at 8:28 AM, an incident was reported that impacts Pinnacle. The service providers are aware and they are working to resolve the incident. The next update will be provided at 10:30 AM on Tuesday, February 19, 2019.

Group Administrative. Business Intelligence & Analytics status is degraded-performance with ongoing incident.
[Incident - Identified] Cognos Is Experiencing Performance Issues - identified, 03 Aug 2018 12:10pm EDT

On Friday, August 3, 2018 at 12:00 PM, an issue was reported that impacts Cognos Business Intelligence generating PDF and Excel reports. The service providers are aware and assessing options to resolve the issue. The suggested work-around is to schedule generation of the PDF and deliver via email instead.

The next update will be provided at 5:00 PM on Friday, March 1, 2019.

Also, note the following EBS Compatibility Matrix of supported web browsers for best functionality in Cognos Business Intelligence:

https://hr.msu.edu/ebshelp/your-computer/FullCompatibilityMatrix.pdf

identified, 03 Aug 2018 12:00pm EDT

On Friday, August 3, 2018 at 12:00 PM, an issue was reported that impacts Cognos Business Intelligence generating PDF and Excel reports. The service providers are aware and assessing options to resolve the issue. Suggested work-around is to schedule generation of the PDF and deliver via email.

The next update will be provided at 9:00 AM on Friday, September 21, 2018.
 

Planned Maintenance

Services history

Service Management Tools

Service Management Tools status on 22 Feb 2019 was up.
Service Management Tools status on 21 Feb 2019 was up.
Service Management Tools status on 20 Feb 2019 was up.
Service Management Tools status on 19 Feb 2019 was up.
Service Management Tools status on 18 Feb 2019 was up.
Service Management Tools status on 17 Feb 2019 was up.
Service Management Tools status on 16 Feb 2019 was up.

Alumni and Advancement

Alumni and Advancement status on 22 Feb 2019 was up.
Alumni and Advancement status on 21 Feb 2019 was up.
Alumni and Advancement status on 20 Feb 2019 was up.
Alumni and Advancement status on 19 Feb 2019 was up.
Alumni and Advancement status on 18 Feb 2019 was up.
Alumni and Advancement status on 17 Feb 2019 was up.
Alumni and Advancement status on 16 Feb 2019 was up.

Application Services

Application Services status on 22 Feb 2019 was up.
Application Services status on 21 Feb 2019 was up.
Application Services status on 20 Feb 2019 was up.
Application Services status on 19 Feb 2019 was up.
Application Services status on 18 Feb 2019 was up.
Application Services status on 17 Feb 2019 was up.
Application Services status on 16 Feb 2019 was up.

Auxiliary Systems

Auxiliary Systems status on 22 Feb 2019 was down and had incident.
Auxiliary Systems status on 21 Feb 2019 was down and had incident.
Auxiliary Systems status on 20 Feb 2019 was down and had incident.
Auxiliary Systems status on 19 Feb 2019 was down and had incident.
Auxiliary Systems status on 18 Feb 2019 was up.
Auxiliary Systems status on 17 Feb 2019 was up.
Auxiliary Systems status on 16 Feb 2019 was up.

Business Intelligence & Analytics

Business Intelligence & Analytics status on 22 Feb 2019 was degraded-performance and had incident.
Business Intelligence & Analytics status on 21 Feb 2019 was degraded-performance and had incident.
Business Intelligence & Analytics status on 20 Feb 2019 was degraded-performance and had incident.
Business Intelligence & Analytics status on 19 Feb 2019 was degraded-performance and had incident.
Business Intelligence & Analytics status on 18 Feb 2019 was degraded-performance and had incident.
Business Intelligence & Analytics status on 17 Feb 2019 was degraded-performance and had incident.
Business Intelligence & Analytics status on 16 Feb 2019 was degraded-performance and had incident.

eCommerce Solutions

eCommerce Solutions status on 22 Feb 2019 was up.
eCommerce Solutions status on 21 Feb 2019 was up.
eCommerce Solutions status on 20 Feb 2019 was up.
eCommerce Solutions status on 19 Feb 2019 was up.
eCommerce Solutions status on 18 Feb 2019 was up.
eCommerce Solutions status on 17 Feb 2019 was up.
eCommerce Solutions status on 16 Feb 2019 was up.

Faculty Information Management

Faculty Information Management status on 22 Feb 2019 was up.
Faculty Information Management status on 21 Feb 2019 was up.
Faculty Information Management status on 20 Feb 2019 was up.
Faculty Information Management status on 19 Feb 2019 was up.
Faculty Information Management status on 18 Feb 2019 was up.
Faculty Information Management status on 17 Feb 2019 was up.
Faculty Information Management status on 16 Feb 2019 was up.

Finance

Finance status on 22 Feb 2019 was up.
Finance status on 21 Feb 2019 was up.
Finance status on 20 Feb 2019 was up.
Finance status on 19 Feb 2019 was up.
Finance status on 18 Feb 2019 was up.
Finance status on 17 Feb 2019 was up.
Finance status on 16 Feb 2019 was up.

Human Resources & Payroll

Human Resources & Payroll status on 22 Feb 2019 was up.
Human Resources & Payroll status on 21 Feb 2019 was up.
Human Resources & Payroll status on 20 Feb 2019 was up.
Human Resources & Payroll status on 19 Feb 2019 was up.
Human Resources & Payroll status on 18 Feb 2019 was up.
Human Resources & Payroll status on 17 Feb 2019 was up.
Human Resources & Payroll status on 16 Feb 2019 was up.

Research Systems

Research Systems status on 22 Feb 2019 was up.
Research Systems status on 21 Feb 2019 was up.
Research Systems status on 20 Feb 2019 was up.
Research Systems status on 19 Feb 2019 was up.
Research Systems status on 18 Feb 2019 was up.
Research Systems status on 17 Feb 2019 was up.
Research Systems status on 16 Feb 2019 was up.

Student Systems

Student Systems status on 22 Feb 2019 was down and was under maintenance.
Student Systems status on 21 Feb 2019 was up.
Student Systems status on 20 Feb 2019 was up.
Student Systems status on 19 Feb 2019 was up.
Student Systems status on 18 Feb 2019 was up.
Student Systems status on 17 Feb 2019 was up.
Student Systems status on 16 Feb 2019 was up.

Collaboration Tools & Communication

Collaboration Tools

Collaboration Tools status on 22 Feb 2019 was up.
Collaboration Tools status on 21 Feb 2019 was up.
Collaboration Tools status on 20 Feb 2019 was up.
Collaboration Tools status on 19 Feb 2019 was up.
Collaboration Tools status on 18 Feb 2019 was degraded-performance and had incident.
Collaboration Tools status on 17 Feb 2019 was up.
Collaboration Tools status on 16 Feb 2019 was up.

Document Imaging

Document Imaging status on 22 Feb 2019 was up.
Document Imaging status on 21 Feb 2019 was up.
Document Imaging status on 20 Feb 2019 was up.
Document Imaging status on 19 Feb 2019 was up.
Document Imaging status on 18 Feb 2019 was up.
Document Imaging status on 17 Feb 2019 was up.
Document Imaging status on 16 Feb 2019 was up.

Email

Email status on 22 Feb 2019 was up.
Email status on 21 Feb 2019 was up.
Email status on 20 Feb 2019 was up.
Email status on 19 Feb 2019 was up.
Email status on 18 Feb 2019 was up.
Email status on 17 Feb 2019 was up.
Email status on 16 Feb 2019 was up.

Mobile Services

Mobile Services status on 22 Feb 2019 was up.
Mobile Services status on 21 Feb 2019 was up.
Mobile Services status on 20 Feb 2019 was up.
Mobile Services status on 19 Feb 2019 was up.
Mobile Services status on 18 Feb 2019 was up.
Mobile Services status on 17 Feb 2019 was up.
Mobile Services status on 16 Feb 2019 was up.

Telephony

Telephony status on 22 Feb 2019 was up.
Telephony status on 21 Feb 2019 was up.
Telephony status on 20 Feb 2019 was up.
Telephony status on 19 Feb 2019 was up.
Telephony status on 18 Feb 2019 was up.
Telephony status on 17 Feb 2019 was up.
Telephony status on 16 Feb 2019 was up.

Television

Television status on 22 Feb 2019 was up.
Television status on 21 Feb 2019 was up.
Television status on 20 Feb 2019 was up.
Television status on 19 Feb 2019 was up.
Television status on 18 Feb 2019 was up.
Television status on 17 Feb 2019 was up.
Television status on 16 Feb 2019 was up.

Website

Website status on 22 Feb 2019 was up.
Website status on 21 Feb 2019 was degraded-performance and was under maintenance.
Website status on 20 Feb 2019 was up.
Website status on 19 Feb 2019 was up.
Website status on 18 Feb 2019 was up.
Website status on 17 Feb 2019 was up.
Website status on 16 Feb 2019 was up.

Enterprise Data Warehouse

Enterprise Data Warehouse status on 22 Feb 2019 was up.
Enterprise Data Warehouse status on 21 Feb 2019 was up.
Enterprise Data Warehouse status on 20 Feb 2019 was up.
Enterprise Data Warehouse status on 19 Feb 2019 was up.
Enterprise Data Warehouse status on 18 Feb 2019 was up.
Enterprise Data Warehouse status on 17 Feb 2019 was up.
Enterprise Data Warehouse status on 16 Feb 2019 was up.

Health Information Technology

Clinical Systems

Clinical Systems status on 19 May 2016 was degraded-performance and had incident.
Clinical Systems status on 18 May 2016 was up.
Clinical Systems status on 17 May 2016 was up.
Clinical Systems status on 16 May 2016 was up.
Clinical Systems status on 15 May 2016 was up.
Clinical Systems status on 14 May 2016 was up.
Clinical Systems status on 13 May 2016 was up.

Electronic Medical Records (EMR)

Electronic Medical Records (EMR) status on 19 May 2016 was up.
Electronic Medical Records (EMR) status on 18 May 2016 was up.
Electronic Medical Records (EMR) status on 17 May 2016 was up.
Electronic Medical Records (EMR) status on 16 May 2016 was up.
Electronic Medical Records (EMR) status on 15 May 2016 was up.
Electronic Medical Records (EMR) status on 14 May 2016 was up.
Electronic Medical Records (EMR) status on 13 May 2016 was up.

Radiology Services

Radiology Services status on 19 May 2016 was up.
Radiology Services status on 18 May 2016 was up.
Radiology Services status on 17 May 2016 was up.
Radiology Services status on 16 May 2016 was up.
Radiology Services status on 15 May 2016 was up.
Radiology Services status on 14 May 2016 was up.
Radiology Services status on 13 May 2016 was up.

Data Center Services

Data Center Services status on 22 Feb 2019 was up.
Data Center Services status on 21 Feb 2019 was up.
Data Center Services status on 20 Feb 2019 was up.
Data Center Services status on 19 Feb 2019 was up.
Data Center Services status on 18 Feb 2019 was up.
Data Center Services status on 17 Feb 2019 was up.
Data Center Services status on 16 Feb 2019 was up.

Database Hosting & Administration

Database Hosting & Administration status on 22 Feb 2019 was up.
Database Hosting & Administration status on 21 Feb 2019 was up.
Database Hosting & Administration status on 20 Feb 2019 was up.
Database Hosting & Administration status on 19 Feb 2019 was up.
Database Hosting & Administration status on 18 Feb 2019 was up.
Database Hosting & Administration status on 17 Feb 2019 was up.
Database Hosting & Administration status on 16 Feb 2019 was up.

Enterprise Monitoring

Enterprise Monitoring status on 22 Feb 2019 was up.
Enterprise Monitoring status on 21 Feb 2019 was up.
Enterprise Monitoring status on 20 Feb 2019 was up.
Enterprise Monitoring status on 19 Feb 2019 was up.
Enterprise Monitoring status on 18 Feb 2019 was up.
Enterprise Monitoring status on 17 Feb 2019 was up.
Enterprise Monitoring status on 16 Feb 2019 was up.

Enterprise Scheduling

Enterprise Scheduling status on 22 Feb 2019 was up.
Enterprise Scheduling status on 21 Feb 2019 was up.
Enterprise Scheduling status on 20 Feb 2019 was up.
Enterprise Scheduling status on 19 Feb 2019 was up.
Enterprise Scheduling status on 18 Feb 2019 was up.
Enterprise Scheduling status on 17 Feb 2019 was up.
Enterprise Scheduling status on 16 Feb 2019 was up.

Enterprise Search

Enterprise Search status on 22 Feb 2019 was up.
Enterprise Search status on 21 Feb 2019 was up.
Enterprise Search status on 20 Feb 2019 was up.
Enterprise Search status on 19 Feb 2019 was up.
Enterprise Search status on 18 Feb 2019 was up.
Enterprise Search status on 17 Feb 2019 was up.
Enterprise Search status on 16 Feb 2019 was up.

Facilities

Facilities status on 22 Feb 2019 was up.
Facilities status on 21 Feb 2019 was up.
Facilities status on 20 Feb 2019 was up.
Facilities status on 19 Feb 2019 was up.
Facilities status on 18 Feb 2019 was up.
Facilities status on 17 Feb 2019 was up.
Facilities status on 16 Feb 2019 was up.

Integration Services

Integration Services status on 22 Feb 2019 was up.
Integration Services status on 21 Feb 2019 was up.
Integration Services status on 20 Feb 2019 was up.
Integration Services status on 19 Feb 2019 was up.
Integration Services status on 18 Feb 2019 was up.
Integration Services status on 17 Feb 2019 was up.
Integration Services status on 16 Feb 2019 was up.

Networking

Networking status on 22 Feb 2019 was up.
Networking status on 21 Feb 2019 was up.
Networking status on 20 Feb 2019 was down and had incident.
Networking status on 19 Feb 2019 was up.
Networking status on 18 Feb 2019 was up.
Networking status on 17 Feb 2019 was up.
Networking status on 16 Feb 2019 was up.

Server Hosting

Server Hosting status on 22 Feb 2019 was up.
Server Hosting status on 21 Feb 2019 was up.
Server Hosting status on 20 Feb 2019 was up.
Server Hosting status on 19 Feb 2019 was up.
Server Hosting status on 18 Feb 2019 was up.
Server Hosting status on 17 Feb 2019 was up.
Server Hosting status on 16 Feb 2019 was up.

Storage

Storage status on 22 Feb 2019 was up.
Storage status on 21 Feb 2019 was up.
Storage status on 20 Feb 2019 was up.
Storage status on 19 Feb 2019 was up.
Storage status on 18 Feb 2019 was up.
Storage status on 17 Feb 2019 was up.
Storage status on 16 Feb 2019 was up.

Website Hosting

Website Hosting status on 22 Feb 2019 was up.
Website Hosting status on 21 Feb 2019 was up.
Website Hosting status on 20 Feb 2019 was up.
Website Hosting status on 19 Feb 2019 was up.
Website Hosting status on 18 Feb 2019 was up.
Website Hosting status on 17 Feb 2019 was up.
Website Hosting status on 16 Feb 2019 was up.

Research & Archives

Research Administration

Research Administration status on 22 Feb 2019 was up.
Research Administration status on 21 Feb 2019 was up.
Research Administration status on 20 Feb 2019 was up.
Research Administration status on 19 Feb 2019 was up.
Research Administration status on 18 Feb 2019 was up.
Research Administration status on 17 Feb 2019 was up.
Research Administration status on 16 Feb 2019 was up.

Security & Compliance

Identity & Access Management

Identity & Access Management status on 22 Feb 2019 was up.
Identity & Access Management status on 21 Feb 2019 was up.
Identity & Access Management status on 20 Feb 2019 was up.
Identity & Access Management status on 19 Feb 2019 was up.
Identity & Access Management status on 18 Feb 2019 was up.
Identity & Access Management status on 17 Feb 2019 was up.
Identity & Access Management status on 16 Feb 2019 was up.

Security Notifications

Security Notifications status on 22 Feb 2019 was up.
Security Notifications status on 21 Feb 2019 was up.
Security Notifications status on 20 Feb 2019 was up.
Security Notifications status on 19 Feb 2019 was up.
Security Notifications status on 18 Feb 2019 was up.
Security Notifications status on 17 Feb 2019 was up.
Security Notifications status on 16 Feb 2019 was up.

Teaching & Learning

Classroom & Computer Lab Services

Classroom & Computer Lab Services status on 22 Feb 2019 was up.
Classroom & Computer Lab Services status on 21 Feb 2019 was up.
Classroom & Computer Lab Services status on 20 Feb 2019 was up.
Classroom & Computer Lab Services status on 19 Feb 2019 was up.
Classroom & Computer Lab Services status on 18 Feb 2019 was up.
Classroom & Computer Lab Services status on 17 Feb 2019 was up.
Classroom & Computer Lab Services status on 16 Feb 2019 was up.

Instructional Technology Services

Instructional Technology Services status on 22 Feb 2019 was up.
Instructional Technology Services status on 21 Feb 2019 was up.
Instructional Technology Services status on 20 Feb 2019 was up.
Instructional Technology Services status on 19 Feb 2019 was up.
Instructional Technology Services status on 18 Feb 2019 was down and had incident.
Instructional Technology Services status on 17 Feb 2019 was up.
Instructional Technology Services status on 16 Feb 2019 was up.

Media Production & Delivery Solutions

Media Production & Delivery Solutions status on 22 Feb 2019 was up.
Media Production & Delivery Solutions status on 21 Feb 2019 was up.
Media Production & Delivery Solutions status on 20 Feb 2019 was up.
Media Production & Delivery Solutions status on 19 Feb 2019 was up.
Media Production & Delivery Solutions status on 18 Feb 2019 was up.
Media Production & Delivery Solutions status on 17 Feb 2019 was up.
Media Production & Delivery Solutions status on 16 Feb 2019 was up.